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Here is a question... If you "own" your HR10-250, and paid $999 for it like I did, when you contact DTV, and say your HR10-250 is "acting up" will the HR20 they send you be a "leased" or "owned" unit??

Then the next question is, do they "ship" it or does the "directv repair guy" drop it off at the door?
 
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