Everyone seems to have different experiences with the Edge. I know that it seems to be getting better over time. My Edge used to have all sorts of problems when I first got it and it was a new product. I even called TiVo support on several ocassions and they went so far as to send me another one that had the same issues. TiVo takes a very long time to clean up these issues but it seems that they are eventually cleared up. It's just that we users have to go through all the growing pains if we choose to buy these devices when first released.