andyw715 said:
revenue stream
A 3 year sub or month to month is realized in monthly revenue, providing easier revenue projections.
Also product upgrade, you are less likely to upgrade your box to a newer version if there is a un-transferable sub on it.
Although there are some people that need to be on the bleeding edge of technology, imagine if a car company sold a bumper to bumper lifetime (for the car) warrantee....you would probably drive it till its dead vs buy a new car every 3-5 years....the car company would be losing out on new sales.
Basically those with lifetime subs on a older box get thier tivo service for free (given the price of a 3year sub vs lifetime) - zero revenue stream to Tivo from these subs.
It would be interesting to know how many Lifetime subs there are that have broken even as a percentage of total subs.
It's funny, I have 3 series 2 tivos
1 lifetime and 2 multi discount
I had the 2 monthly upgraded (so i had 2 extra 40 gig hd's)
I was using the lifetime as a dummy box downstairs to just transfer shows down to (so the 40 gig stock was fine)
That actually died last month (After about 3 years)
LUCKILY I just popped one of the old ones in there, clear and delete and I was good to go again.
had I NOT had the hard drive, I might have canceled one of the monthly ones and taken that drive out and into the lifetime.
Not sure the point of my story but It's easy to keep a lifetime going because most of the time it's just the hard drive that dies.