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What do I have to do with my TiVo account when buying a replacement used Roamio?

1.8K views 20 replies 11 participants last post by  CopRock  
#1 · (Edited)
My Roamio TCD846500's HDMI port is biting the dust. I found one on eBay for $45; can I just swap-in my hard drive and start using without further ado, or do I also need to update something at my TiVo account?

[edit] I found my way to my TiVo account, and see my old Roamio under Manage Devices, but no way to edit my Service Number.
 
#3 ·
1) Is my service number embedded in the hard drive of my old Roamio? After I add the new Roamio to my account & remove the old one, can I swap the drive out into the new one and just go, or will I need to do a guided setup?

2) Will the mother ship try to raise my current monthly $6.95 service fee, or will I be grandfathered-in?
 
#7 ·
1) Is my service number embedded in the hard drive of my old Roamio?
The TSN which is associated with the device and shown on your TiVo account is in embedded in the hardware motherboard. The hard drive is not relevant to the TSN. New motherboard, new TSN, and a new device (as far as TiVo is concerned) when you add it to your account.

2) Will the mother ship try to raise my current monthly $6.95 service fee, or will I be grandfathered-in?
You can always try to work with TiVo support to see if you can make a deal, but usually new TiVos on the account are going to be charged at the then current service fees.


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As for HDMI port repair, at least one reputable repair company says roamio HDMI ports can't (normally) be repaired, but they also almost never fail (it is something else that is wrong; the cables, the AVR, the TV, sometimes even the external power supply, etc.). Of course, pins can be bent if you work hard enough, and if you regularly plug/unplug the cables look for pet hair.
 
#9 ·
you can’t, if it’s lifetime it’s locked to the tsn on the original machine, if you pay monthly or yearly you can add the new one to your account and remove the old one.
Thank you, thank you, THANK YOU for a straight answer to a straight question!
For reference, how was my answer not straight up and simple? I'm curious.
 
#11 ·
Wait… lots of questions here.

It‘s very rare for an HDMI to go bad, the problem is almost always a cable, or some setting/communication issue between the TiVo and the device it’s outputting to.

Lifetime Roamio can be found for well under $300. I sold mine on eBay a few months ago for around $90.

Why do you plan to put your current HD into the replacement unit? It wont retain your recordings or settings, the new TiVo will automatically erase and reformat the HD as soon as you install it.
 
#21 ·
The Roamio OTA only has Composite Video out & is not HD but at most 480p which is ok depending on what you are watching, a friend‘s HDMI got damaged and I gave him the needed combo audio video cable so he could continue using it on his 32” tv and it looks ok but def not HD
 
#16 ·
It looks like your questions have been answered... but... you could also use a TiVo mini to play content through the Roamio. A 4K TiVo mini VOX/LUX would also speed things up compared to the slower Roamio.

You may also want to try different HDMI cables to see if one makes a better connection than another.

I've noticed the HDMI port on my Roamio is a little flaky/loose... but if I can get it working and then not move or jiggle the Roamio and cable, it usually holds.
 
#18 ·
It looks like your questions have been answered... but... you could also use a TiVo mini to play content through the Roamio. A 4K TiVo mini VOX/LUX would also speed things up compared to the slower Roamio.
I have a working roamio, it's an OTA only. Been going probably near 10 years now. I've been expecting it to die one of these days. I got it to replace a roamio whose hdmi sound had died, likely from a hot plug in of the cable. I try to avoid that at all costs now. But I still have that roamio, although i've not powered it up in 8 or 9 years.

I too have been thinking that if my current ota roamio does die, the one with the bad hdmi could be connected to a mini and I could play it that way. But you say 4k, wouldn't that depend on the roamio, or did they come out with 4k roamio's. And how would it speed things up, woudn't it just be sending it's content over a lan cable to the mini?

I've been paying $15/mon for years and I know I could get a better deal if I called in, but I don't mind paying if it helps them to stay in business.