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My guess is, if there wasn't a balance owed, when you called saying that you had the box with the access card, they cancelled the service on it. Primarily to keep you from using it or selling it to someone else at a swap meet.

A neighbor had her's stolen once, Directv left the card active in it, someone called in and tried to start the service elsewhere Directv then notified my neighbor who in turn involved the authorities.

Don't know if they do this in every situation...
 
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