also when you fast forward or rewind, the screen is blank for a couple of seconds, the hdmi cec feature isnt working properly too, sometimes it states that channel isnt authorized when it is. SMH this is a messed up update.
Dude I've power cycled the thing countless times, makes no difference.This is a problem with the Edge and not the remote. When this occurs and my remote goes into IR mode, power cycling the Edge will fix the remote issues. Very weird bug, but very very frustrating.
Weird, it always resolves mine.Dude I've power cycled the thing countless times, makes no difference.
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Be prepared. It will strike again. I've suffered through this for a while. It's been persistent despite 3 different remotes. Rebooting the TiVo (use the remote control on my iOS app) fixes it for a few days to a few weeks.I finally got the replacement remote for my EDGE to pair to RF mode.
TiVo Support had my do this several times and failed. They had me reset the remote while EDGE was powered on, then turn off the EDGE, take out remote batteries, wait a few minutes, reinstall batteries, then power up. This did NOT work.
The following is what finally worked.
Unpair all remote controls in EDGE Settings.
Turn off EDGE by disconnecting power.
Do a Global Reset on the remote.
Take out batteries.
Wait a few minutes.
The remote paired right away. This is the replacement remote.
The original remote still will not pair to RF mode, so there is something wrong with it so I'm glad I got the replacement only a few weeks before the warranty expired.