[CodeButcher]

I just noticed that my channel guide has not updated in the 7 days. I was searching ahead for a show and it shows, "To Be Announced" or "Title Unavailable" for all channels. I tried to force an update and to watch it fail with "network connection error". My internet connection is normal, so I think it's a server issue. I rebooted all my connections as well as TIVO Roamio.

Is anyone else having this same problem getting the channel guide updated?

 

[JoeKustra]

No. Try switching the Roamio to WiFi as a test.

If there is a guide update issue (other than the usual ones) check this thread: Daily Guide Updates

 

[CodeButcher]

I'm using Ethernet to connect to my router, and a Static IP. It did connect once early this morning, but when I tried to force an update it craps out again.

I checked the Daily Guide Updates link, and getting similar problems getting the guide to update.

 

[JoeKustra]

I'm using Ethernet to connect to my router, and a Static IP. It did connect once early this morning, but when I tried to force an update it craps out again.
I checked the Daily Guide Updates link, and getting similar problems getting the guide to update.

It failed on wireless also?

 

[CodeButcher]

I did not try it until now, and it worked. Is my ethernet failing? It had not updated since Monday until now when I used the Wireless.

 

[JoeKustra]

It is not unknown to have some part of a TiVo fail. HDMI is the usual culprit. There's a screen that shows network status. Compare the wired against the wireless. Only difference should be the MAC address and the last octet of the IP address. Note: in case you didn't notice, the wired connector will cause automatic switching to wireless when it is removed. Same for reverse.

 

[powrcow]

I've wasted months of my life troubleshooting "software problems" that were actually bad cables or connectors (I'm an electrical engineer for a living). It seems impossible that a cable or connector that works and isn't touched would ever fail, but they do.

If you have a spare Ethernet cable or a spare known working port on your router, it might be time for you to play "swap the cables/ports" to see if you can figure out where the failure is (TiVo Ethernet port, Ethernet cable, or router port). At least the Roamio has wireless to give you a backup.