I'm looking on the BBB website but don't see any complaints related to the Mini issue. Do you have a link? Is the missing "three thumbs down" also an issue with the 95000? If not, my desired resolution would be them sending me a 95000 which hopefully can be downgraded to TE3.As I posted in the other thread:
I'm serious about people submitting a complaint to the BBB (bbb.org). A couple years ago I had a problem with the hotspot LTE service in my Ford Ranger, and AT&T is the company Ford is contracted with. AT&T wasn't fixing the problem after about a year, so I finally submitted a formal complaint to the BBB. AT&T responded quickly and was eager to resolve the problem, which they did.