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I had a problem with card 2, called Cablevision, transfered to Cablecard people and I could not convience the person on the phone that this was not a TV but a DVR.
I know all they had to do was enter the codes again and rebind but she insisted on rolling a truck so a 2nd day off from work as well.
The guy shows up, copies down the numbers, calls Cablevision, waits on hold, gets through and bang card two works.
I ask the tech did he have to come to the house, couldn't this be done on the phone?
He said it all depends on who you get on the phone.
FWIW
 
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