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Discussion Starter · #1 ·
I am having an extremely frustrating time hooking up the TIVO brand Wireless G USB Network adapter.

I plugged the unit into the USB port on my TIVO, and the green light on the network adapter unit shows that it is connected. When I went to set up on the TIVO Box, it is telling me that there is nothing connected and to plug it in and try again.

I followed all the instructions, and have tried all the troubleshooting suggestions. This was supposed to be easy according to the website!!! Any help is appreciated, this is turning into more work and frustration than its worth.

Here is my information:
Tivo Series 2 - 40hr
My 15 Digit number starts with 540
Tivo Wireless G USB Network Adapter (the only one guaranteed to work according to the website :eek: )
Linksys Wireless G broadband router
Version 7.2 software

Been on hold for over an hour with customer service (I have listened to the entire song selection allready :down: ). Someone came on, gave me a case number, then put me back on hold.
 

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Discussion Starter · #6 ·
I am running version 7.2 of the software.

By rebooting, do you mean choosing "restart" option (which I have done 3x) or "Reset" option (which is erase everything and do over, I have not done this)?
 

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Discussion Starter · #9 ·
OK, including the 1.5 hours I spend on hold with customer no service, I am now 7 hours into this little adventure, and all I have is a case number (I got that 35 minutes into the call), and a load of frustration :mad: .

I have software version 7.2.1-oth-01-2-540. My network adapter is the super easy to use TIVO brand adapter that is supposed to be plug and play :confused:

I have performed the following:
- Unplugged the network adapter for 30 seconds and plugged it back in.
- Restarted the DVR
- Erased and reset the DVR
- Unplugged the DVR, waited a minute or so, then plugged it back in.

Evertime, I have received the exact same screen:

"The TIVO DVR has not detected your Network Adapter. PLease make sure the network adapter is securly plugged into a USB port on the back of the DVR."
[Has a picture of the back of the DVR].

I am totally and completely stumped. I am also not all that energetic to skip a day of work and sit on the phone for several hours waiting for Customer service to answer the phone. Aside from taking a crowbar to the DVR and/or the Network adapter ;) . . . any suggestions?
 

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Discussion Starter · #14 ·
If the next call takes more than an hour . . .I am just going to give up and wait for a better alternative.

I tried to find something at best buy that was on the "approved list", but no luck. It would certainly make returning items easier.

I have a Linksys USB wireless G adapter, the TIVO recognizes it, and even connected once, but there are obvious conflicts.
 

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Discussion Starter · #15 ·
Well . . . only 45 minutes this time. Without me telling the person the problem, they said "Is the TIVO not recognizing the adapter?" Which leads me to believe I am not the first one to have this problem.

At lunch, I did a couple things:

1) I plugged the TIVO adapter into my computer, and the computer recognized it. I went back to the TIVO, and had the same problem (and yes . . I did make sure I pushed it all the way in)

2) I plugged another Linksys Wireless G adapter I had around the house, and the machine recognized it almost immediately. It did not work with the other Linksys wireless G I had, but it seems to be working with this one. I was able to update succesfully, and I even looked at a few pictures on my computer through the TIVO. It will be nice if that lasts. None the less, I wont be cancelling the home phone this month. ;)

THanks for your help, the bald spot on my head did not grow nearly as much as it could have without your help ;) (that was a joke in case ya missed it)
 

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Discussion Starter · #17 ·
Just detected. I dont remember what it said it was . . but it recognized new hardware and wanted to check the internet for drivers.

Update: The Linksys Wireless G only worked for a couple hours, it allready lost the IP address and signal.
 

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Discussion Starter · #21 ·
IN case your curious . . .

My Linsys wireless G, only worked for the one update, then I lost the connection. I went on ebay last night and purchased a D-Link Wireless that is on the "tivo approved" list. I am to the point of curiousity more than anything else. I have a bad habit of being a gadget hound.
 

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Discussion Starter · #26 ·
thanks TivoJerry. I sent the USB Wireless unit back, to much stress.

Enjoy Alviso, I grew up in Cupertino . . remember that whole area back in the 70's and 80's when it was all countryside and farmlands. You cant beat the weather in the bay area.
 

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Discussion Starter · #29 ·
Deeva_lee said:
Ok, yes the tivo had an wireless adaptor attached already.
They are both the same tivo.
the most current software. 7.2.1oth.. ro whateever it is..
TSN is 540

Both have been using one adaptor for a little while.. We would move the adapter back and forth between tivos no problem. We finally decided we wanted the room to room transfers, so we ordered teh TIVO wireless card. It did NOT work on one of the units, but worked fine(plug and play, no reboot) with the other.

Both units have not had any problems connecting to the network with tthe netgear w1111 network card.
Frustrating isn't it. I was going insane trying to get it to work. I ordered a D-Link wireless B over Ebay . . going to give it one last shot. If that does not work then I am giving up on TIVO2GO. I was kind of hoping to cancel my home phone and save some money there.
 
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