[Finalrinse]

Question about transferring Lifetime Service please. I just sold my TiVo HD. Is it necessary to call? Or will it just work for the new owner?

 

[ThAbtO]

You need to call and tell them you sold it and they will give you a case number to share with the buyer.

 

[Finalrinse]

You need to call and tell them you sold it and they will give you a case number to share with the buyer.

Thank you!

 

[V7Goose]

Just to be clear, your existing box with Lifetime WILL continue to work for the buyer without you doing anything - but that would be a bad idea. You want to call TiVo to get the box off of your account. As noted above, the process is very simple.

 

[bob61]

I have called in the past, but last TiVo I sold this past year my buyer was able to transfer to their account without me calling.

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[shwru980r]

I have called in the past, but last TiVo I sold this past year my buyer was able to transfer to their account without me calling.

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They used to do that several years ago. Then they started cracking down. It doesn't seem likely that someone would steal a Tivo and then identify themselves as the thief by adding a stolen Tivo to their account. On the other hand, would law enforcement even peruse investigating this matter? They would probably tell the the owner that it was a civil matter and it probably would not be worth perusing in court. Maybe if it was a cable edge with lifetime service.

 

[Finalrinse]

Thanks everyone! I'll call TiVo and let them know I sold it.

 

[bob61]

They used to do that several years ago. Then they started cracking down. It doesn't seem likely that someone would steal a Tivo and then identify themselves as the thief by adding a stolen Tivo to their account. On the other hand, would law enforcement even peruse investigating this matter? They would probably tell the the owner that it was a civil matter and it probably would not be worth perusing in court. Maybe if it was a cable edge with lifetime service.

Tivo did this for TiVo Bolt I sold June of 2020, so back to old ways I guess.

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[mattyro7878]

I just bought a mini and previous ownership never came up when I asked TiVo to add the box.