Tivo's don't see each other

2154 Views 14 Replies 4 Participants Last post by dcahoe, Sep 19, 2007

johnhoskins

Discussion Starter · Sep 16, 2007

Has anyone had this problem? Tivo 1 and Tivo 2 are on the same network. I can see them both on my pc but they do not see each other. They are connected to the home network by a Netgear Powerline (ethernet). Thank you for any help.

Save

1 - 15 of 15 Posts

windracer

· #2 · Sep 16, 2007

Have you tried rebooting them both?

Also, check the Advanced Troubleshooting screen (it's under Troubleshooting, Transfers, then press Enter). You should be able to see both TiVos there.

Save

johnhoskins

Discussion Starter · #3 · Sep 16, 2007

Thanks, for your help. Yes, I've rebooted both tivo's. Navigating from Messages and Settings, Troubleshooting, Transfers, Enter, I only get instructions which have all been confirmed.

Save

windracer

· #4 · Sep 16, 2007

On that "instructions" screen you should be able to press Enter again to get to the Advanced Troubleshooting screen. It'll show you all the TiVos on the network, their TSNs, and whether transfers are enabled.

Save

johnhoskins

Discussion Starter · #5 · Sep 16, 2007

Found the Advanced troubleshooting screen. I can see that the software versions are different for each Tivo and also the Model.
Here's the info

On Tivo1
Tivo1* 1. Service #"........"
2. Local Host
DVR name: tivo1
Model: series 2
software version: 8.3-01-2-130

Tivo 2 1. service#"......"
2. no host information available
DVR name: tivo2

On Tivo 2
Tivo 1 1. service#"......"
2. no host information available
DVR name: tivo1
Tivo2* 1. Service #"........"
2. Local Host
DVR name: tivo2
Model: Gen04
software version: 8.3-01-2-540

Thanks for any help.

See less See more

Save

windracer

· #6 · Sep 16, 2007

So what kind of network adapters are you using on each one?

Save

johnhoskins

Discussion Starter · #7 · Sep 17, 2007

Tivo 1
Linksys EtherFast 10/100 Compact USB Network Adaptor Modle no.: USB100m

Tivo2
Netgear USB 2.0 Fast Ethernet Adaptor 10/100 Mbps Model FA120

Save

windracer

· #8 · Sep 17, 2007

Ok, so they're wired ... are they both on the same subnet? What is the IP address of each box (and your PC)?

Save

johnhoskins

Discussion Starter · #9 · Sep 18, 2007

Yes, same subnet. 255.255.255.0

DNS 4.2.2.3

Tivo 1
192.168.1.4

Tivo2
192.168.1.5

Gateway/Router
192.168.1.1

Wireless Access Point
192.168.1.2

Slingbox
192.168.1.6

Printer
192.168.1.200

See less See more

Save

windracer

· #10 · Sep 18, 2007

Weird ... everything you're describing seems like it should be fine. You've tried rebooting both boxes, I assume?

Maybe it's something with the powerline ethernet?

Save

worachj

· #11 · Sep 18, 2007

Are both TiVos on the same billing account? The TiVos must have the same Media Access Key (MAK) to see each other. To have the same MAK they need to be on the same TiVo account.

Do you have both TiVos enabled for transfers on TiVo.com under DVR preferences?

Save

johnhoskins

Discussion Starter · #12 · Sep 18, 2007

Yes, I've rebooted both boxes a few times.

BTW I had to add a hub so that I could include the slingbox on Tivo 2. So I've got the Tivo box and the slingbox going into that and from there to the Powerline plug.

Save

johnhoskins

Discussion Starter · #13 · Sep 18, 2007

Yes to all these questions. It's a real mystery this one!

Save

worachj

· #14 · Sep 19, 2007

I suspect the hub is your problem. Maybe you have a bad hub. Try a different port on the hub. Try a different cable. Make sure you're using a straight cable and not a crossover cable. Try by-passing the hub, plug the Tivo directly into the powerline and see if that works.

Save

dcahoe

· #15 · Sep 19, 2007

Did they see each other at some point and now don't or have they never seen each other? If your router supports DNS pass-thru, I would set the DNS on your TiVos to your routers IP (192.168.1.1).

Reboot everything, TiVos and network router/adapters.

See this post:
http://www.tivocommunity.com/tivo-vb/showthread.php?t=289186

Save

1 - 15 of 15 Posts

This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.

Top Contributors this Month