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I have a computer with the TiVo Desktop Client installed on it, I have upgraded it from the 1.x to 2.0 to 2.x... on the computer the Desktop software the files play fine, but when I try to play them on my laptop so that my daughter can watch shows on trips it keeps asking for a password. I don't remember the password so that I may play them. Any help with this would be greatly appreciated. 