Same issue.. ANy attempts to download files directly from the Edge cause it to reboot. However there are several comments floating around, particularly in the "Issues" thread that Tivo2Go transfers aren't supported and may not be.
tivo2go on edge
I am relativity new to tivo but have been using cablecards for many years. A few months back, I purchased a bolt vox however live tv kept freezing on me. When the new edge was released, I jumped onboard and returned my old bolt vox. Overall the edge has been great except for one major problem. I usually use kmttg to pull my recordings onto my plex server and then use the plex app on the tivo to play them back as my library is much larger than 2tb due to my previous cablecard solution. I also use mcebuddy to re-encode the .tivo files to h265/mp4. My problem is every time I try to download my recordings from my tivo, it crashes and reboots. I have tried both kmttg and using firefox to connect to the https://<tivo ip> web page but no luck. I was wondering if there was a work around for this. I was also wondering if it was just my box or if it is a issue for others. In any event, I am happy to be a part of this new community and glad to be rid of my other 3 tuner cablecard solution that will remain nameless.
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This issue is listed in the first post: EDGE - Issues we're tracking
4. TiVo-to-Go transfers from Edge to a PC are not working. We are still investigating what may be happening here, but TTG is not technically a supported feature so I'm not sure when/if there will be a fix for this one.
Thanks for the prompt replys, On a side note the android app throws an error when trying to stream live tv (does not reboot) so maybe they are related. I really hope this gets fixed. The ability to back up my recordings is one of the main reasons that I left my old cablecard device. 2 tb will not last me long.
something else that I find odd. My edge has the same mak key as my bolt vox and the service on the bolt vox was canceled long before the edge got here. They have never been on my network at the same time. Is this normal?
I'm having this same issue across both iOS and android devices. If you try and stream a pre-recorded show does that work?Thanks for the prompt replys, On a side note the android app throws an error when trying to stream live tv (does not reboot) so maybe they are related. I really hope this gets fixed. The ability to back up my recordings is one of the main reasons that I left my old cablecard device. 2 tb will not last me long.
Unfortunately, I get the same error.
That's the same problem I'm having. Interestingly enough, its also on an account that previously had a Bolt VOX on it.Unfortunately, I get the same error.
All boxes on the same account should share the same MAK. We are tracking the TTG issue where transfers to a PC cause the Edge to restart. I'm still trying to see whether we will be able to fix TTG, or just fix the reboot.
I would love to see this issue fixed. Sadly, I note that when TE4 first came out and it eliminated the ability of PC -> TiVo box transfers, that was noted by TiVo (once attention was called to the issue here) and was put on the list of things (possibly) to look at, but likewise as an unknown as to whether it would/could get fixed, and it hasn't been.Thanks for the prompt replys, On a side note the android app throws an error when trying to stream live tv (does not reboot) so maybe they are related. I really hope this gets fixed. The ability to back up my recordings is one of the main reasons that I left my old cablecard device. 2 tb will not last me long.
The one thing I can remember in file saving, I always heard, you have to backup your files if you don't want to lose them to a failed hard drive. This is a must for any personal storage device. It really would be beneficial to play by this simple fundamental rule of storage management.I would love to see this issue fixed. Sadly, I note that when TE4 first came out and it eliminated the ability of PC -> TiVo box transfers, that was noted by TiVo (once attention was called to the issue here) and was put on the list of things (possibly) to look at, but likewise as an unknown as to whether it would/could get fixed, and it hasn't been.
Please fix the tivo2go feature. With out it, I may have to get rid of my edge. That other company does not even have a cablecard tuner on the market anymore. Then i will have to go back to boxes from my cable company and will have to use their router and knock out half of my wired network. Not to mention my router is more secure than theirs. TIVO YOU ARE MY LAST HOPE.
Not sure if this is allowed here but I am offering a $100 bounty to tivo_ted to have tivo2go transfers between my pc and tivo edge working on my tivo by monday
I'll double that to $200 if he offers that option to everyone.Not sure if this is allowed here but I am offering a $100 bounty to tivo_ted to have tivo2go transfers between my pc and tivo edge working on my tivo by monday
Do I hear $250?
Thanks for the support.
Back in the Tivo world after venturing off into DirecTV land for several years (although our bedroom unit is a DirecTivo receiver). Cutting the cord and bought the new Edge to use with my OTA. Love the interface so far. Disappointed with the inability to get streaming or downloads to work (I am assuming that is the same as Tivo2Go). I have tried to stream to ios, ipad, and my mac. I was able to download a show to ipad but it wont play back. I spent about an hour on the phone with tech support yesterday and after making me go through a lot of reboots, reloading of apps, etc - they informed me that there is a known issue and that they are working on it. No timeframe given. Guess I am not the only one with this issue. Hope it gets resolved because it is one of the reasons I bought this unit.
According to Tivo Ted, they believe they have the issue figured out and are starting to deploy the fix for it. BUt yeah, bunch of us have the issue.
Wow, where did he post that? Thanks
I had PM'd him about the problem last week when I had it after setting up the Edge... He let me know yesterday late afternoon that they think they've identified the problem and were starting to roll out the fix. I'm giving it a couple days and then trying again.
Awesome. Not that I am impatient but how do I get tivo to push the update to me now. I am happy to provide feedback to tivo.
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