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Well....

You purchased a used item that hasn't been manufactured as NEW in over 2 years (somebody correct me).

Has it ever worked?

Did you already leave feedback?

How was it advertised?

Keep in mind that the Tivo is basically a computer with a hard drive and hard drives WILL fail sooner or later.

I have had 2/3 units get "stuck" and changing the hard drive with a larger preformatted one has always worked for me.
 
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