Last year I purchased a Tivo Stream 4K after discovering that HBO/Tivo had removed the HBO GO app and were not going to offer HBO Max app, at least on my Tivo Premier DVR). The original Stream 4K device would not work; exchanged it for a replacement. Got it working and used it occasionally but have begun using it more.
Now it frequently crashes and reboots several times while watching a program. This happens on different apps - usually Fox Now and Peacock. My impression is that it happens most often when they break from the show and switch to a commercial, but that might not be accurate. (Yes, I am streaming these at their 'free' level without subscribing to eliminate commercials.) It happens even when I have no other devices/ activities going on my home network. It is connected via wireless (5G wifi) as well as wired (Ethernet to USB-C adapter) (but I don't know if it uses the wired connection).
Any advice on what to do to diagnose and try different things? If there is a Settings area that I can manipulate, I don't see it.
OS version 9
App version 1.0.594-16
Now it frequently crashes and reboots several times while watching a program. This happens on different apps - usually Fox Now and Peacock. My impression is that it happens most often when they break from the show and switch to a commercial, but that might not be accurate. (Yes, I am streaming these at their 'free' level without subscribing to eliminate commercials.) It happens even when I have no other devices/ activities going on my home network. It is connected via wireless (5G wifi) as well as wired (Ethernet to USB-C adapter) (but I don't know if it uses the wired connection).
Any advice on what to do to diagnose and try different things? If there is a Settings area that I can manipulate, I don't see it.
OS version 9
App version 1.0.594-16
