I have a Tivo Stram 4K with Slingtv. The guide button seems to not work as it used to and just goes to the first channel in the lineup guide which is ABC.
Is there a fix for this or is this a bug in a recent software update? It's not a deal breaker but is rather annoying. I'd like to hit the guide button and then the guide pops up on the channel I'm watching like it used to do.
I have this same problem on all 6 of my TiVo Stream 4ks and today I reported it as case#10154639. It is super annoying because I have 4 services in my guide (Locast, Sling, Pluto, and TiVo+) and like to flip between channels and it used to work perfectly with the guide button on the remote. Now the guide button is useless since I NEVER want to go to the first channel in the list and using it, I have to navigate through pages and pages and pages of channels before getting back to where I was. A workaround is to use the TiVo button to bring up the guide. If the TiVO menu is on the guide page, it will bring up the guide with the active channel. Just note that if you navigate away from the guide page on the TiVo menu, the guide will reset to the first channel again (I don't think it used to do that either; it would stay on the active channel).
Note that I have tried to reset the device through the Android TV menu and unplugging it. I have also cleared the data and cache on the TiVo Stream app. And finally, I tried to use the Uninstall updates option on the TiVo Stream app to try to go back to the "factory version" but while it seemed to go back to the older version, you have to go through the activate process again and it seems to install the latest update automatically.
I'll post back when I hear from TiVo support, but to me, this is clearly a regression that makes the Guide button absolutely useless and to me, the guide and the guide button are one of the biggest selling points of the Stream 4k compared to other devices; one guide for all apps and guide navigation right from the remote similar to cable.