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I sent one of my units back yesterday and it is scheduled for delivery on 10/19. I was told to send it to Louisville, KY. Isn't that the same warehouse that their old direct sales company used (the one that went belly up)? If so, what the heck is going on and how is TiVo even getting the units at all? I thought that warehouse was supposed to be cleared out? No wonder they aren't cross-shipping units. They probably don't have any units to send. Something is wrong somewhere and either customer service knows and isn't telling, or they are in the dark.

Very very bad TiVo :down:
 

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331 Posts
My delivery was confirmed yesterday. I just hope TiVo gets their act together on this. I should have known they were having problems when they said they were no longer able to cross-ship replacement units. I guess I will just have to wait and see what happens to mine.
 
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