Having problems connecting Samsung OLED Smart TV (with a Tizen platform) to Altantic BB's TiVO "Smartbox". Do these platforms conflict? Can get TV channels through the Smartbox remote, but internet services will not connect (such as channel line up). Can get Apps through Tizen Samsung remote, but not TV channels. Help!!! TV installer could not figure this out and Atlantic thinks there may be a problem with the box (router reset and box signal resent - no help). I don't know enough about Samsung Tizen, but want to eliminate conflict in platforms prior to scheduled service call from Atlantic. These days it seems you almost have to do all the research yourself before the repairman comes!