did you put the dongle back in? i think it needs to be connected to your tivo for the slider remote to work.
Try calling TiVo?I cleaned the remote and all the buttons seem not to be stuck! So I will have to throw this one away. Never again will I order the Tivo slide remote (with the keyboard). It only lasted about a year.
Do you still have your Tivo Slide Remote USB dongle ? Please let me know I'm looking for a replacement one and I'll buy it from you.I cleaned the remote and all the buttons seem not to be stuck! So I will have to throw this one away. Never again will I order the Tivo slide remote (with the keyboard). It only lasted about a year.
I can't say how long the standard consumer products warranty is, because most consumer products I have owned never needed it. Certainly not within 6 months of purchase.It probably just got dropped one too many times. Try looking for a broken soldier connection.
Most consumer items I purchase only have a 90 day warranty. Did you purchase with a credit card that has additional coverage?
Things fail. It happens. My biggest suggestion is - learn how to fix them. It most cases, that sounds harder than it is.
Well, I've only actually dropped a remote on the hardwood floor maybe once or twice. The remote in the living room (where the hardwood floor is) has hit the floor many times, though, usually from being knocked off the couch.Does everyone have butter fingers? People really drop the remotes that often? I think I can count on one hand the number of times I've dropped a remote over the last twenty five years.
I will never for the life of me understand why people extrapolate a single bad (or sometimes not all that bad) experience to a condemnation of an entire product line.I cleaned the remote and all the buttons seem not to be stuck! So I will have to throw this one away. Never again will I order the Tivo slide remote (with the keyboard). It only lasted about a year.
Your somewhat valid points would probably be better received if they weren't presented in a condescending tone.I will never for the life of me understand why people extrapolate a single bad (or sometimes not all that bad) experience to a condemnation of an entire product line.
You suffered *ONE* failure in a timeframe less than one might reasonably expect for a product purhcased off the shelf. No matter what the product, some number of people have to wind up with units that last an amount of time significantly less than the norm. The fact you drew the short straw for this round in no way suggests you will draw another short straw should you purchase another remote of the same type, nor does one early failure suggest the product line itself is of poor quality.
If the average longevity for these units were only a year, then it would be another matter, but your personal experience does not provide a sufficiently large sample to suggest this to be the case.
The Ethernet port on my first S3 failed within a month of purchasing my first S3 TiVo. (Fortunately, it was still under warranty.) What did that suggest about the TiVo? Nothing. The replacement and 2 successive TiVos purchsaed in the 8 months subsequent to the failure are all still going strong.
My tone, or rather what you perceive it to be, is irrelevant. It won't get you a new remote, and it won't cause your new remote to fail early or last longer.Your somewhat valid points would probably be better received if they weren't presented in a condescending tone.
In considerably more than 40 years of dealing with electronic equipment, I have encountered many, many failures, one of which I detailed in the previous message.For my part, I will never for the life of me understand why people who have not had a bad experience feel the need to a condemn the opinions of those who have.
Not necessarily. A warranty costs the company money and that cost is invariably passed to the consumer. Any warranty beyond some minimal amount requires paying a premium, and I have no desire to pay such a premium. Essentially it is a rip-off.I understand any product line will have failures; but I also understand that a company that makes quality products will stand behind the product with a decent warranty period.
That is not uncommon in the industry. Given a choice between paying an additional $10 - $20 for a 1 year warranty, I'll take the discount.TiVo gives the Slide remote a whopping 90 day warranty.
They are also relatively expensive. I have had quite a few problems with Logitech products, as well. It doesn't prevent me from buying them, and indeed there is a 14 button Logitech mouse sitting next to the keyboard on which I now type.That's not standing behind your product very long, especially on a "premium" product with an MSRP of $89. For comparison, Logitech offers 1-year warranties on their remote products.
Why would you expect (or desire) to be endeared to a company? They provide a product with the intent of making a profit. They don't want to be your girlfriend. If you want a longer warranty, then expect to pay more. Personally, I vote, "No", on the longer warranty. If it happens I wind up with a dud, I will far more than make up the cost of buying a new one by not paying for longer warranties on everything else I buy.Real world, the remote costs $40, which in the scheme of things isn't a big deal, but the TiVo attitude of you're SOL after 90 days, and the fact that my experience with the remote is a 6-month life expectancy, doesn't help endear the company to me.