Tivo Series 1 w/ Ethernet Failing Daily Call

1570 Views 4 Replies 3 Participants Last post by HerronScott, Jun 16, 2011

kazuo

Discussion Starter · Jun 12, 2011

Hello,

Not sure what the deal is, buy my Tivo Series 1 is failing the daily call. I'm on my last day of programming info, so I need to get this sorted.

The ethernet connection is good, so I know that isn't the issue. Tried going diectly to my router, still fails (I normally have the Tivo hooked to a switch that is connected to the router). Dialing options are correct (,#401). What am I missing?

Thanks!

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unitron

· #2 · Jun 13, 2011

kazuo said:
Hello,

Not sure what the deal is, buy my Tivo Series 1 is failing the daily call. I'm on my last day of programming info, so I need to get this sorted.

The ethernet connection is good, so I know that isn't the issue. Tried going diectly to my router, still fails (I normally have the Tivo hooked to a switch that is connected to the router). Dialing options are correct (,#401). What am I missing?

Thanks!

A lot of others have had the same problem. Especially on Series 1s, although mostly on dial-up.

I'm not convinced that it isn't a problem on Tivo's end.

In the meantime, do you have a fixed IP address assigned to that unit?

Can you ping that Tivo from a computer on the same network?

Have you gone into Phone Settings and tried "make a test call"?

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HerronScott

· #3 · Jun 13, 2011

Can you try updating via phone line?

Scott

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kazuo

Discussion Starter · #4 · Jun 14, 2011

Thanks for the replies!

Router is using DHCP; the router sees the Tivo and I can ping it from my desktop. It has been updating just fine up until a week or so ago.

Test calls fail.

Tried resetting the Tivo, the router, and the modem; still fails.

I can try to update over a phone line and see what happens. I will report back.

EDIT: Phone update worked.

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HerronScott

· #5 · Jun 16, 2011

Now try an update via Internet.

Scott

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