You are talking about the Coax cable to the TiVo that brings in the cable signals I assume. It has screw-on connectors. You also mentioned a splitter on that cable. Connections and splitters can be sources of problems for the cable signal getting to the box. Low quality and multipule splitters can reduce signal strength and the screw-on or F-plug connectors can get loose or/and corrode. Make sure any splitter is high quality and the connections are tight and clean. That should help with signal problems.
If that doesn't help, call the cable company for a signal check. You can use the diagnosics in the TiVo menu, but the cable company can see the whole strength of the incoming signal.
If changing the coax cable brings the signal in helped, then it is probably the cable or the splitter that was bad. Use at least a 1GHZ splitter with as few of splits as possible.
If that doesn't help, call the cable company for a signal check. You can use the diagnosics in the TiVo menu, but the cable company can see the whole strength of the incoming signal.
If changing the coax cable brings the signal in helped, then it is probably the cable or the splitter that was bad. Use at least a 1GHZ splitter with as few of splits as possible.