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TiVo Platform/Channel Lineup Errors

63070 Views 313 Replies 66 Participants Last post by  OzSat
WEDNESDAY 25th OCTOBER 2006

Following are details of the current channel line-up errors on TiVo for supported platforms. If anybody knows of any others - or is aware that any of the following have been fixed - then please post a reply that includes your the first part of your postcode and your platform (ie: OX1 Sky Digital, NW1 NTL ex-C&W, etc.).

Local issues are not normally listed here - but reports of local issues are welcome and will be investigated. This includes regular terrestrial problems.

Before you report a problem - it is suggested that you perform a 'daily call' to ensure you have the most up-to-date line-up. Allow around 30 minutes after the call has 'succeeded' before you check in the 'Customised Channels' list for the latest line-up.

If your preferred platform is not listed - then post as much information as possible here (ie: post code and channel line-up) and it can be investigated. However, you may need to contact TiVo Customer Services regarding set-top-box compatibility.

Please keep the reports in this thread to channel line-up errors and NOT programming issues which should be in the TiVo Programme Listings/Schedule Errors thread.

Sky Digital (Digital Satellite): :up:

Freeview/Top Up TV (Digital Terrestrial): :up:

NTL Digital (Langley): :up:

NTL Digital (Bromley): :up:

NTL Digital (Knowsley - ex Telewest): :up:

HomeChoice: :up:

Note: Some set-top-boxes allow you to alter the numbering of the channels in its EPG. However, to use the system correctly with TiVo - you must use the default listing and not the cutomised lists.


I have reduced the length of this thread by producing an inactive ARCHIVE: TiVo Channel Lineup Errors thread. This current thread should still be used for outstanding issues!
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The new TopUp cut-down schedule version of Eurosport is being worked on and will soon be available on TiVo.

UPDATE: should be available to download from Thursday (late morning).
NTL are adding to the base pack, I don't think this qualifies as a line up error as there already listed, and I don't recall if Tivo differentiates between what pack you have.

The new to base pack are

UKTV Gold, Living TV, TCM, MTV, VH1, Cartoon Network, Boomerang, Discovery Channel and Discovery Travel & Living


Edited addition:

These channels currently exist in the family pack, they are not new channels just being shuffled around (probably justifying the last price hike).
Gavin said:
NTL are adding to the base pack, I don't think this qualifies as a line up error as there already listed, and I don't recall if Tivo differentiates between what pack you have.

The new to base pack are

UKTV Gold, Living TV, TCM, MTV, VH1, Cartoon Network, Boomerang, Discovery Channel and Discovery Travel & Living
I'll check
TopUp now updated
The mystery of the disappearing TVEI channel is being investigated.
Channel: Sky Movies 1/2 (SKYM1 46/SKYM2 45), Sky Cinema 1 (SKYCN1 47), Disney Channel (European) (DISNEY 44)
Postcode: CR0 (Croydon, South London)
Provider: Telewest, Analogue Cable

Telewest dropped the above channels from their analogue service at the end of June (in CR0 at least). No channel updates have been received from TiVo so unless these channels are manually removed from "Channels I receive" my TiVo continues to record SPs as my TiVo is still downloading EPG for these non-existant channels.

Also, UKDrama appears to have disappeared - previously it shaired airtime with UK Style (both on channel 7) but now UK Style seems to be dominating, not sure what's going on here.
Homechoice new channels added to lineup
sw6

8 Hallmark
10 FX
21 abc1
27 paramount 2
44 Discovery home and health
112 National Geographic
199 Biography
306 CBBC
328 Jetix
410 VH1 Classic
414 VMX Taste
510 CNBC Europe
730 The Ad Chart
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Postcode : SN16
Channel : More4
Error : Channel is listed as 35 where it should be 13

Also reported by others in the listings errors thread
I get More 4 added - but unlikely to be until Thursday's download.
Homechoice added

22 Sci-fi
thomson PR10 s/w 2.5.5
sky digital
more 4 should be on 165 but the program guide goes 164 then 166. the sky remote however does go 164 165 166
this is true for live viewing and for the channel guide
shoi said:
thomson PR10 s/w 2.5.5
sky digital
more 4 should be on 165 but the program guide goes 164 then 166. the sky remote however does go 164 165 166
this is true for live viewing and for the channel guide
Either you have not selected MORE4 in 'Channels I Receive' - or your TiVo has a database problem.

MORE4 was added to TiVo on the day MORE4 launched.
problem solved!

what fooled me (and what i didn't say clearly) was that if I chose channel 165 then tivo tuned to it ok, and told me what was on and everything

Thanks for the help

Steve
In regards to the two Freeview changes - I expected them in today's download.

They are not there - and I don't yet know why.
I got the TiVo Freeview updates last night (MM -> 32 and MORE4P1 on 31).

Also remember to re-scan you settop box (in may case SetPal just turn off and on and it asks if you want to re-scan).

Also remember to do a full restart of TiVoWeb or else your channels will be wrong/missing.
Freeview's MM move should really have been caught earlier for boxes like setpal which detect it overnight but the move was very underpublicised (and confusing when you consider how recent the major Freeview LCN shakeup was).

Minor oddity for London postcode using analogue (CP) and DTT: I have (aer) Sky One listed on 46, (aer) BBC3 on 50 and (aer) BBC4 on 52. No such channels exist via the aerial. Tivo has only ever known OnDodgy/Freeview/Crystal Palace.
=CM= said:
Minor oddity for London postcode using analogue (CP) and DTT: I have (aer) Sky One listed on 46, (aer) BBC3 on 50 and (aer) BBC4 on 52. No such channels exist via the aerial. Tivo has only ever known OnDodgy/Freeview/Crystal Palace.
The analogue channels are not just for the main transmitter - but also for any overlaps from other transmitters and possible cable distribution networks.
=CM= said:
Freeview's MM move should really have been caught earlier for boxes like setpal which detect it overnight but the move was very underpublicised (and confusing when you consider how recent the major Freeview LCN shakeup was).
Whoops forgot to say I have the Autoscan off on my SetPal as I got fed up with it scanning half way through a TiVo'ed programme recorded in the middle of the night.
ozsat said:
The analogue channels are not just for the main transmitter - but also for any overlaps from other transmitters and possible cable distribution networks.
Still would not explain entries for Skyone/BBC3/BBC4 from analogue aerial. BBC1/2/ITV/C4/C5 are surely the only aer stations? Otherwise they'd be listed as cab channels. Unless you're saying some people get Skyone in London on some distrib net on ch. 46?
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