[Bill Finkelstein]

After working for a number of years, my TIVO Bolt DVR stopped streaming to my Windows 10 PCs a few days ago. I've rebooted the TIVO, did a service connection, cleared browser cache, logged off and back on, and still it won't stream.

I tried with Chrome and Firefox. Both yield the exact same symptoms: My Content and Guide appear normal, but when I try to start either live content or a DVRed program the window just hangs with the circular "working" indicator going round and round.

Any suggestions?

Regards,
Bill

 

[lujan]

I called TiVo support and after finally convincing them that it's on their end because I tried 3 different browsers; they said they'll look into it. I have no idea when/if it will be fixed.

 

[sideshot]

same here i haven't called yet

 

[Mover480]

Same here on the Bolt. However, the Premiere works through the Stream.

 

[Tag]

Same issue with a Bolt. I see the indicator as if it's trying to buffer and start the stream, but nothing happens.

Troubleshooting Steps Taken

• Tried multiple web browsers on multiple laptops.
• Rebooted TiVo.
• Ran updates twice, rebooted TiVo.
• Unplugged Tivo, waiting 5m before plugging it back in.
• Attempted to stream via iOS device, this worked.

Conclusion
There's an issue streaming on computers, but not mobile devices. I've opened a ticket with TiVo on this. Everyone having this issue should do the same so it gains some traction.

 

[pacamike]

Same here. Stopped working Tuesday evening. I use it every day, and it worked earlier.
I did all the usual things and did them all again while chatting with support. They created a ticket.

If it starts working again, someone should post in case we need to do it all one more time.

 

[Smurl]

TiVo online quit working for me several days ago as well. I did all the troubleshooting things everyone has mentioned in their messages but my recorded shows won't play on my computer. I even took my computer in to see if there were any compatibility issues. My computer is fine but TiVo is NOT working. I'm so tired of all the issues with TiVo. After having a TiVo DVR for 20+ years, I'm thinking of changing to the Xfinity's DVR.

 

[BarbaraF]

Same issue with a Bolt. I see the indicator as if it's trying to buffer and start the stream, but nothing happens.

Troubleshooting Steps Taken

• Tried multiple web browsers on multiple laptops.
• Rebooted TiVo.
• Ran updates twice, rebooted TiVo.
• Unplugged Tivo, waiting 5m before plugging it back in.
• Attempted to stream via iOS device, this worked.

Conclusion
There's an issue streaming on computers, but not mobile devices. I've opened a ticket with TiVo on this. Everyone having this issue should do the same so it gains some traction.

I am having the same issue but can you tell me how to open a ticket?

 

[Tag]

I am having the same issue but can you tell me how to open a ticket?

Contact TiVo Support

 

[gregftlaud]

That has happened to me before and I discovered ad blockers were stopping the stream from happening. Security site settings as well.

 

[lujan]

That has happened to me before and I discovered ad blockers were stopping the stream from happening. Security site settings as well.

I heard that the Roamio stream is working though so why would that TiVo work and the Bolt doesn't.

 

[tmerc65]

Same, worked last week, not today. Opened my ticket.

 

[Jon Cowgill]

Having the same problem with my Bolt and have tried all the suggestions above with no luck.

 

[Smurl]

Spoke with a TiVo rep who said they are aware of the situation and are working on a resolution. It is an issue on their end.

 

[rp2545]

Same issue here. Android apps work fine on same network and out of home network.

 

[Mover480]

It seems to be working now.

 

[justen_m]

It seems to be working now.

Just tested it, and works for me too, from both my Roamio Plus and Bolt.

 

[Tag]

Confirmed it's working for me as well. Thanks to everyone who put in a ticket.

 

[pacamike]

It started working again without me having to do anything. It's sad that they didn't notice it immediately and that it took a week for them to fix it. Modern technology.

 

[Toocold]

After working for a number of years, my TIVO Bolt DVR stopped streaming to my Windows 10 PCs a few days ago. I've rebooted the TIVO, did a service connection, cleared browser cache, logged off and back on, and still it won't stream.

I tried with Chrome and Firefox. Both yield the exact same symptoms: My Content and Guide appear normal, but when I try to start either live content or a DVRed program the window just hangs with the circular "working" indicator going round and round.

Any suggestions?

Regards,
Bill

I understand where you are coming from Bill. This happened to me several years ago and after repeating and repeating the same thing over and over with no different results, I came unglued. I told tivo there clearly is an issue on your end and I expect you to fix the issue NOW! Low and behold, several days later I tried to access online tivo w/firefox and it worked!!

This brings me to now 2022, 3 weeks ago it just stopped working. Again, tivo provides very little service in trying to fix the issue. I had out a hardware technician to check my PC to see if the issue was with it - NOTHING...PC is fine! I called my cable company who stopped out and spent 3 hrs trying to troubleshoot TIVOs issue and said the cable and internet service they provide is working like it should! I'm so tired of paying for service and not getting the help or even a solution to fixing this. TIVO WHAT IS YOUR PROBLEM????