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Discussion Starter · #1 ·
Hi there, I hope I can get some ideas about my problem.

Just today around 9:30 pm, my TiVo started to reboot about ever 10 to 15 minutes.
My TiVo is a ATT model #130 and its I think about 4 years old. I purchased it already upgraded with a bigger harddrive out of the box, so I never opened it. It has 197 hours.
I never really had any issues with it. I was doing about 10 TiVo ToGo transfers this afternoon, with the last one getting interupted, then the Tivo Desktop froze up on my computer a couple of times. No idea if that is related. I never got the last transfer to finish, Tivo Destop was still running on my computer I believe when I noticed the first bootup. So I closed it, still kept rebooting.

I noticed when I went into settings that the very last entry, it says Guide View Cache has the time of 9:30 listed, just when I noticed the first reboot.

As status right under it it says running since... and then it shows the time of the last reboot.
I don't really know what that means though.

I am running version 7.2.1-oth-01-2-130

Any ideas what I can do to make it stop rebooting?
I would appreciate any help. I am really hoping its not dying on me.

Help :(


TechKnow Guide
12,027 Posts
This could be the classic symptom of hard disk failure, or soon-to-be failure. Can you still get it to restart when you disconnect/reconnect AC power? If so, and you value the recordings on your Tivo, you may want to act fast to replace or upgrade that hard drive. But try these tips first:

*** Note that problems like this can also be caused by AC power spikes or fluctuations. Your Tivo is essentially a computer inside, so you should seriously consider powering it with an uninterruptable power supply (UPS). Good quality 350VA UPS's are available for well below $50 and will power your Tivo for nearly an hour, plus they provide much better powerline isolation and protection than a surge protector.


*** Check your Tivo's internal temperature. If it's running too hot you'll sometimes see problems like this. Look in "Messages & Setup" -> "System Information" and scroll down a couple of pages to see the internal temperature. Anything under 50-deg C is usually OK. If it's higher than that, make sure you have good airflow under and around your Tivo. It's a good idea to raise your Tivo up an inch or so for better airflow. Some folks use pop bottle caps under each corner.

*** If your Tivo is a combination DirecTV+Tivo receiver, you should try re-seating your access card. Remove power, remove the access card, wait a few minutes, re-insert the access card, and reconnect power.

*** If you're comfortable opening up your Tivo (which will void your warranty if you still have one), then disconnect and reconnect all the cables leading to the hard drive(s). Sometimes connections can work loose, or tarnish, and re-seating them will help.

*** If these steps don't help, then it's likely a hard drive problem. You can try a "Clear and Delete Everything" (in the Tivo's "Messages & Setup" menu). That might help the drive repair itself, but you will lose your recordings, Season Passes, and other settings.

*** Finally, if all else fails, then you might want to try connecting your Tivo drive(s) to your PC and run the disk manufacturer's DOS-based diagnostic utilities. These are usually available for download from their web site. Unfortunately they don't always detect all of the failures that can disrupt your Tivo. Some folks have reported success using the SpinRite disk repair utility available from Gibson Research at http://www.grc.com/sr/spinrite.htm or HDD Regenerator at http://www.dposoft.net/#b_hddhid

Also check out these sources of information, much of which you'll find in the Tivo Underground Upgrade Center forum:






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