Hi all, I have an older TiVo Premiere running version 20.5.9. Having the same issue where it will reboot when "Preparing to Load". Does TiVo really not have a solution for this? If so, my guess is they shut down some older server some where that the device can no longer reach. What are my options and can I re-image without losing my recordings?I had a similar situation with an old HD Tivo. I tried all of the above suggestions. The only thing that worked is I finally installed a new Hard Drive
Since it made contact with TiVo servers, call TiVo and have them tell you what they observe on their end. That can be very helpful. If it were me, after contacting TiVo was not help, I would replace the HDD with a new one (WD Purple for AV is the replacemtn for the old Green drives). That would be a clean fresh start. Since it is a Premiere you either have to prepare the new HDD yourself, or you can purchase a prepped HDD from Weaknees, including prepped HDD's for ALL Premieres, including those people say for which there is no image, but Weaknees has them. All you have to do with a Weaknees prepped HDD kit is just install the new HDD with no other preparation. The kits include the necessary screws and very easy instructions.Hi Folks,
I bought a used tivo on ebay. Physically everything looks really good - I went through the guided setup and everything went well. After the download section wrapped up it rebooted and brought me right back into the guided setup. Tried again and it did the same thing. How do I get out of the infinite guided setup loop?