Thanks Pony, for keeping us informed... I continue to have faith!TiVoPony said:
Hank
TiVo HD - Information for SA CableCard Users
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be sure to send Thanks :up: to the engineers who are working so hard on this and getting real progress when it counts. 
Being a software developer, I can appreciate that these kinds of issues are REALLY tough to diagnose. Finding a consistent scenario to reproduce the problem can take forever. What can make it worse, is that when you use a version of the software with instrumentation to catch/log the problem, sometimes the problem will go awayZeoTiVo said:be sure to send Thanks :up: to the engineers who are working so hard on this and getting real progress when it counts.
since the timing and memory layout isn't quite the same. And when you think you have the fix, you just have to let it age for a while in testing, like a fine red wine 
just to clarify to be sure, my post was a sincere thnaks and not a sarcastic one. For the reasons Charles list I know the engineers are working very hard to produce this kind of progressCharlesH said:Being a software developer, I can appreciate that these kinds of issues are REALLY tough to diagnose. Finding a consistent scenario to reproduce the problem can take forever. What can make it worse, is that when you use a version of the software with instrumentation to catch/log the problem, sometimes the problem will go away
Just a little reassurance for anyone who might still be experiencing picture quality issues.
In December, I'll have been a TiVo customer for 5 years. In that time, I've seen TiVo address several issues and work diligently to resolve them. Unfortunately, stuff happens. Anything software-based is going to have some degree of issues with drivers and coding. But I feel completely safe in saying that TiVo will resolve any outstanding issues with the software.
And we're fortunate that TiVo employees actually post here from time to time - they don't have to. I own many other products where the support staff doesn't participate in product forums, and there's no way to put a "face" with a name.
So yeah, everyone keep the faith - it'll be ok.
I have no stake in TiVo other than the equipment I own. And I don't consider myself a "fanboy" or anything, just someone who's had pretty good luck with a damn fine product.
In December, I'll have been a TiVo customer for 5 years. In that time, I've seen TiVo address several issues and work diligently to resolve them. Unfortunately, stuff happens. Anything software-based is going to have some degree of issues with drivers and coding. But I feel completely safe in saying that TiVo will resolve any outstanding issues with the software.
And we're fortunate that TiVo employees actually post here from time to time - they don't have to. I own many other products where the support staff doesn't participate in product forums, and there's no way to put a "face" with a name.
So yeah, everyone keep the faith - it'll be ok.
I have no stake in TiVo other than the equipment I own. And I don't consider myself a "fanboy" or anything, just someone who's had pretty good luck with a damn fine product.
<paging Chimpware>: You still here? It's always darkest before the dawn, man.
Thanks for the update Pony! You have my express written consent to shoot the beta to my box right now!
My first big TV "event" is September 9th - The U.S. Open Men's Final and the premiere of Curb Your Enthusiasm. Let's shoot for that date as the target for the fix.
My first big TV "event" is September 9th - The U.S. Open Men's Final and the premiere of Curb Your Enthusiasm. Let's shoot for that date as the target for the fix.
+1 :up:TiVotion said:Just a little reassurance for anyone who might still be experiencing picture quality issues.
In December, I'll have been a TiVo customer for 5 years. In that time, I've seen TiVo address several issues and work diligently to resolve them. Unfortunately, stuff happens. Anything software-based is going to have some degree of issues with drivers and coding. But I feel completely safe in saying that TiVo will resolve any outstanding issues with the software.
And we're fortunate that TiVo employees actually post here from time to time - they don't have to. I own many other products where the support staff doesn't participate in product forums, and there's no way to put a "face" with a name.
So yeah, everyone keep the faith - it'll be ok.
I have no stake in TiVo other than the equipment I own. And I don't consider myself a "fanboy" or anything, just someone who's had pretty good luck with a damn fine product.
Your post sums it up quite well.
Given Tivo's track record, I really don't understand all the Chicken Little posts about various issues.
Yes, it would be nice if they were all fixed before release, but that's not always practical.
(and, thanks Pony!)
It's not that anyone wasn't interested, it's just that you didn't have anything new to say.Chimpware said:
Glad to see you haven't given up. I hope you will post your experiences after the fix is released.
Always posted new information, just no new positive results, and then refused to let the fanboys beat me downjfh3 said:It's not that anyone wasn't interested, it's just that you didn't have anything new to say.
Glad to see you haven't given up. I hope you will post your experiences after the fix is released.
Except that no one was trying to beat you down ... just advocating a little patience and trying to discourage folks from falling into the Chicken Little syndrome because history has shown that Tivo would likely release a fix relatively quickly ... much as the initial post in this thread indicates.Chimpware said:Always posted new information, just no new positive results, and then refused to let the fanboys beat me down
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