Let me say first of all that I really like my Tivo and I think it's a great product. The problem I have with Tivo that it is not competitive with other options in the DVR market today. Failure to be competitive in a high tech, high demand market is what killed AOL. I'm sure everyone remembers when AOL was the industry leader in internet access. It was so popular because it was easy to use and it had a "cute" interface ( sound familiar?). AOL got so popular that they figured they could raise their subscription fees to over $23 a month for dial up access. They figured wrong. What they didn't take into consideration was that the average high tech consumer was not about to pay twice as much for something they could get elsewhere just because it was "cute". Tivo seems to have the same mentality. When cable and satellite companies are giving away their DVRs and their monthly fees are less than half of Tivo's, the choice for the consumer is simple. Sure Tivo has a dedicated following, but when it comes to the bottom line, people are going to choose the best value for their money. As for myself, I just got a satellite HD dual tuner DVR with 55 Hour HD and 350 Hour SD capacity that cost me nothing and my monthly fee is only $5.99. Compare this to a Tivo HD DVR that will cost at least $300 up front and $13 a month in fees. I'm not totally abandoning Tivo since my Toshiba RS-TX20 comes with Tivo Basic for free, but I'm not willing to pay $13 a month for the Tivo Plus service. To me, it's just not that cute.