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I am at wits end, spent good money and all I get is Vudu support is coming soon. What is definition of soon? I was told that back in Oct, eight months ago.

I am complaining to the FTC for false advertising and suggest others follow suit. The more complaints the better. Sad to see, 20 yr client here.

www.ftc.gov

Click file consumer complaint
Click Other
Click Digital/Media streaming. Submit complaint on TiVo
 

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I am at wits end, spent good money and all I get is Vudu support is coming soon. What is definition of soon? I was told that back in Oct, eight months ago.

I am complaining to the FTC for false advertising and suggest others follow suit. The more complaints the better. Sad to see, 20 yr client here.

www.ftc.gov

Click file consumer complaint
Click Other
Click Digital/Media streaming. Submit complaint on TiVo
You need to contact vudu
 

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You need to contact vudu
I think the point is not who writes the app (Vudu), but who is doing the advertising as it being an app available on their DVR (TiVo).
 

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And for all we know they are screwing tivo
That may be the case, but the 'why' it is happening doesn't come into play regarding the false advertising complaint. TiVo is making the claim to consumers that they have the Vudu app on the Edge.
 

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wait.. I did what?
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Rule #1 when I buy any electronic product, buy it for what it has implemented at sale, never assume a "promised feature" will happen, no matter how tempting it looks
Additionally complicating Vudu support is the fact Walmart has been trying to sell it for over 6 months and then there's this :
NBCUniversal reportedly close to acquiring Walmart's Vudu video service
 
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I am at wits end, spent good money and all I get is Vudu support is coming soon. What is definition of soon? I was told that back in Oct, eight months ago.

I am complaining to the FTC for false advertising and suggest others follow suit. The more complaints the better. Sad to see, 20 yr client here.

www.ftc.gov

Click file consumer complaint
Click Other
Click Digital/Media streaming. Submit complaint on TiVo
The Vudu app will be supported on the Edge right after the Tivo app is available on the Roku.
 

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maybe they tivo thought by the launch of edge all apps would be supported that are other tivo boxes
maybe, but this specific issue is moot since Vudu is now supported on the Edge
 

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I am at wits end, spent good money and all I get is Vudu support is coming soon. What is definition of soon? I was told that back in Oct, eight months ago.

I am complaining to the FTC for false advertising and suggest others follow suit. The more complaints the better. Sad to see, 20 yr client here.

www.ftc.gov

Click file consumer complaint
Click Other
Click Digital/Media streaming. Submit complaint on TiVo
Done. Im w/in 30 days from purchase so the edge for cable is going back for a refund on principal after filing FTC complaint. Theres a lot to like about the unit but having bought it w/ lifetime and sold a roamio with lifetime, im now repurchasing a roamio with lifetime over ebay and shipping the edge back. Ill be out about $300 but on the moral high group here. Ive called them about 3-4 times seeking a resolution but they can only offer 'reboot'. Fellow consumers my advice - wait another 2 years until their engineering catches up with their (false) marketing
 

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Done. Im w/in 30 days from purchase so the edge for cable is going back for a refund on principal after filing FTC complaint. Theres a lot to like about the unit but having bought it w/ lifetime and sold a roamio with lifetime, im now repurchasing a roamio with lifetime over ebay and shipping the edge back. Ill be out about $300 but on the moral high group here. Ive called them about 3-4 times seeking a resolution but they can only offer 'reboot'. Fellow consumers my advice - wait another 2 years until their engineering catches up with their (false) marketing
what are you upset about? Vudu? It has worked on the Edge for a while now.
 

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Done. Im w/in 30 days from purchase so the edge for cable is going back for a refund on principal after filing FTC complaint. Theres a lot to like about the unit but having bought it w/ lifetime and sold a roamio with lifetime, im now repurchasing a roamio with lifetime over ebay and shipping the edge back. Ill be out about $300 but on the moral high group here. Ive called them about 3-4 times seeking a resolution but they can only offer 'reboot'. Fellow consumers my advice - wait another 2 years until their engineering catches up with their (false) marketing
I just tried on my Edge, Vudu works fine.
 

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im so happy for you; NETFLIX on my edge will not play titles with a complete reboot
That should read without a complete reboot. This happens more often than not. Ya, Vudu doesn't work either, it will show menus and adds but not content - Amazon Prime works. Prob solving w/ Netflix error code suggests reboot - unfortunately nots not an acceptable solution for me as other streaming devices (non-TiVo) in my home do not experience this same problem. I am upgrading to 8k hdmi cables with some blind hope this improves HDCP communication and will advise later, but as of right now, I can't recommend this device
 

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That should read without a complete reboot. This happens more often than not. Ya, Vudu doesn't work either, it will show menus and adds but not content - Amazon Prime works. Prob solving w/ Netflix error code suggests reboot - unfortunately nots not an acceptable solution for me as other streaming devices (non-TiVo) in my home do not experience this same problem. I am upgrading to 8k hdmi cables with some blind hope this improves HDCP communication and will advise later, but as of right now, I can't recommend this device
Oh I see, you were replying to someone who had posted about Vudu, your issue is with Netflix. Perhaps you could exchange it? Or as you say just return and maybe re-buy, that way not using up your warranty which would happen with an exchange. Maybe not though (the re-buy), seems your frustration level has peaked, which is understandable. Hope it works out, mine is just the OTA 500GB model (I don't have Netflix so can't test for you.) I prefer Roamios myself, for multiple reasons.
 

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Edge OTA 500GB user since July. Used Netfix probably 40-50 times, no problems. Rarely even a buffer delay, perhaps 3 times. Haven't tried Vudu, although every app I have tried (haven't tried them all) has worked. Amazon Prime/IMDB/IFC all good, no issues. (other than too many commercials on IMDB, but what do you expect for free)
 
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