[schatham]

Comcast

Two months later they still list all Epix channels except 1 as Starz. I did report it and 3 weeks later said they corrected it, but they did not.

 

[spiderpumpkin]

I have the new Epix channels in the 300s on Comcast, and they are SD. The regular HD channel is duplicated all over the place.

 

[schatham]

Mine are in the 320's but Starz is what the guide says. It's not Starz, they removed the Starz channels for Epix.

Same goes for the 1800's channels, but they must be IP because nothing comes in. They do on my Roku Comcast app.

I do get the main Epix channel in HD on 1790.

 

[spiderpumpkin]

Mine are in the 320's but Starz is what the guide says. It's not Starz, they removed the Starz channels for Epix.

Same goes for the 1800's channels, but they must be IP because nothing comes in. They do on my Roku Comcast app.

I do get the main Epix channel in HD on 1790.

My Tivo guide was like that for a while but has been like shown above for at least 2-4 weeks. Actually not sure when it updated but it was at least 2 weeks ago.

 

[NorthAlabama]

Comcast

Two months later they still list all Epix channels except 1 as Starz. I did report it and 3 weeks later said they corrected it, but they did not.

Report a Lineup Issue

 

[schatham]

Report a Lineup Issue

I already did, they said they fixed it. It's is not fixed.

 

[schatham]

My Tivo guide was like that for a while but has been like shown above for at least 2-4 weeks. Actually not sure when it updated but it was at least 2 weeks ago.

Ok, maybe they will fix mine soon.

 

[jrtroo]

People are imperfect. Report it again?

 

[NorthAlabama]

I already did, they said they fixed it. It's is not fixed.

try again, until it's fixed, every couple of weeks. call tech support for channel lineup issues, and ask for a supervisor.

you can also run guided setup for another zip code close to you in the same comcast service area to see if their lineup is correct.

 

[UCLABB]

try again, until it's fixed, every couple of weeks. call tech support for channel lineup issues, and ask for a supervisor.

you can also run guided setup for another zip code close to you in the same comcast service area to see if their lineup is correct.

Yeah, I reported missing program data for a somewhat new channel (HD version of existing SD channel). First two times TiVo said it was fixed, but it wasn't. Third time was a charm. TiVo was probably missing a step in the process the first two times. I was about to try another zip code, but that is such a PITA; I'm glad I waited.