TiVo Community Forum banner

TiVo can't get an IP from my router

1406 Views 12 Replies 5 Participants Last post by  Pete77
Hi all,

I have a S1 TiVo with cachecard, never had a problem before with getting the daily call via my router which is connected via ethernet to my cable modem (i'm with Virgin Media)

although since Wednesday, all daily calls have been failing, and I have a feeling my TiVo isn't managing to get an IP from the router, as on my "Attached Devices" list, TiVo's details don't appear, only its MAC address.

I gave my router a hard reset earlier in the week, cant remember when, but its now got a different pool of IP's in its DHCP scope to give out - do you think this might be the cause?
1 - 13 of 13 Posts
big_dirk said:
but its now got a different pool of IP's in its DHCP scope to give out - do you think this might be the cause?
Yes I'm sure this is likely to be the reason.

Why did the range of addresses your router is supporting change? You will need to change them back to the ones in use before that were compatible with the ip address and the ip gateway address you set on your Tivo using the nic_config_tivo command at the Telnet prompt.

You won't be able to get access to the Tivo until your router is changed to addresses the Tivo is compatible with. Otherwise you will have to pull the drive and change the IP addresses in use on the Tivo drive to ones compatible with your router by reconfiguring it while attached to a desktop PC and using the Silicon Dust cachecard card configuring CD.
big_dirk said:
, and I have a feeling my TiVo isn't managing to get an IP from the router,
big_dirk said:
, but its now got a different pool of IP's in its DHCP scope to give out
S1 TiVo's don't support DHCP you have to allocate a static IP within a suitable range of your router using nic_config_tivo or pull the drive as Pete says.
ah ha! thanks for the ultra quick response!

I hard resetted my router in the week and I decided to go with the factory Netgear settings.

Changed DHCP pool back to what it was pre-hard reset and voila, TiVo downloaded program guide in seconds! I'd like to know how many Kbs the updates are....
Fred Smith said:
S1 TiVo's don't support DHCP you have to allocate a static IP using nic_config_tivo or pull the drive as Pete says.
Many thanks to Fred for clarifying my semi literate understanding of these matters.

If you know what your original Tivo IP address was then you should be able to reconfigure the router to support a block of internal IP addresses that includes the one your Tivo is using.

Ideally its best to configure your Tivo to an internal IP address that is one your router supports by default after a hard reset or alternatively many routers let you back up their last known good configuration. The only good reason for hard resetting a router is if a firmware update fails half way through. However many dumb ass tech support centres usually suggest a hard reset of the router as one of their standard "support procedures" if you call with almost any kind of tech support problem. Indian tech support call centres for routers are especially bad in this regard.
Cheers, just to clarify the reason I hard resetted was because I was having real weird oddities with my net connection, i.e. I was able to download via bit torrent, but any web traffic, msn or POP3 wasn't working, after resetting the router, modem and hosts in all sorts of orders.

for some reason a hard reset did seem to do the trick, no idea why though.
big_dirk said:
I'd like to know how many Kbs the updates are....
In that case telnet in and list the directory /tmp/unbundle whilst the daily call is in progress. The compressed slice files are copied there and uncompressed before being loaded into tivo's database. Then the files are swiftly deleted so if you list that dir now it'll be empty; you have to catch it during a call.

Glad you're back up and running!
big_dirk said:
I'd like to know how many Kbs the updates are....
If I hadn't just changed ISP then I could tell you categorically but my old ISP has wiped out my daily useage records (those days when I and my notebook PC were away from home would tell me what Tivo used.)

However what I do know from modem using Tivo days is that the download size is bigger if you use Sky or Cable than Freeview and biggest of all if you have a joint Freeview and Sky set up. If you don't download for 3 weeks the download takes 21 times longer. That is why a normal daily download takes less than a minute on dial up and a Guided Setup for Sky and Freeview takes around 20 minutes to download the data on the 56k modem.

I suspect a daily Tivo download is in the range of 0.2Mb to 0.5MB depending what program platform you are using. It may be larger when there is a major channel lineup change, especially if several new channels are suddenly added to the EPG.
many thanks!

Yes good idea I havn't telnetted in since the days when I set my TiVo up from scratch actually. It'd be fun to have a poke around! :D
big_dirk said:
Yes good idea I havn't telnetted in since the days when I set my TiVo up from scratch actually. It'd be fun to have a poke around! :D
Assuming you also use Tivoweb or at least have it installed you are missing out on quite a few really great recent add on modules for Tivoweb that have been developed over the last year or so.

See http://en.wikipedia.org/wiki/Tivoweb

Uploading these via ftp to the Tivoweb modules subdirectory is very straight forward in most cases (apart from the Daily Mail and Digiguide comparison modules which are definitely more complicated but good when you do get them working)
I while ago I disabled the DHCP function on my router. If you have a machine capable of running Windows Server 2003, the DHCP function is so much nicer. Not ideal unless you already have the hardware in place though.
Pete77 said:
Assuming you also use Tivoweb or at least have it installed you are missing out on quite a few really great recent add on modules for Tivoweb that have been developed over the last year or so.

See http://en.wikipedia.org/wiki/Tivoweb

Uploading these via ftp to the Tivoweb modules subdirectory is very straight forward in most cases (apart from the Daily Mail and Digiguide comparison modules which are definitely more complicated but good when you do get them working)
thanks, which ones would you recommend as being really great recent add ons? I must admit, I've not neglected my TiVo lately as such, but I havn't looked at any mods for a while.

I while ago I disabled the DHCP function on my router. If you have a machine capable of running Windows Server 2003, the DHCP function is so much nicer. Not ideal unless you already have the hardware in place though.
Yea you're right its not idea as I've already got the router in place, and have no capacity for a server. I prefer it to be in the tiny little router's box to be honest, I don't see any major advantages of another machine to serve DHCP addresses.
big_dirk said:
thanks, which ones would you recommend as being really great recent add ons?
Probably the best hacks that make the most difference are the Highlights module of upcoming Radio Times and Digiguide recommended programs that you can set to record directly on your Tivo, Bufferhack that extends the live buffer, Autospace that puts a space remaining graphic on your Tivo and the Season Pass reordering module plus the new module from mikerr tha lets you reorder programs in the Tivo Now Playing screen A-Z and add episode titles. Also xTivoWeb that lets you control your Tivo in a standard small mobile phone type web page.

I see that not all of these are fully listed on the Wikipedia modules page, so it appears to require further updating.
1 - 13 of 13 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top