[random_pawn00]

So, after years owning a Bolt and now a Bolt+, I have to express my frustrations at having zero ability to fix this error.

Equipment
Tivo Bolt+ (6 TUNERS) DVR
Software Version: 21.9.2.v4-USC-11-849
TiVo minis for other rooms

Situation
Attempted to watch Live TV from another room. Received error V88 and a blurb about how the Bolt is performing an operation using all tuners.

* To Do List only has 3 recordings recording

Attempted Resolution

• Restarted ALL minis
• Pressed Tivo button 2x on each

Unable to resolve.

Contacted support for assistance. Support told me to release tuners... even though I told them I tried that already.... and they closed the ticket without allowing a response........

The software has problems managing tuners. Even after restarting, it still was confused. There needs to be a way to fix this problem. Allow us to clear up bogus tuner assignments / audit tuners.

"Thank you for contacting TiVo Email Support.

I understand you're experiencing issues streaming Live TV on the Minis. Based on the information you've provided, the BOLT may be recording three shows and using Live TV at the same time or one of the Minis may be using the tuners. To release the tuners on the Mini, please press the TiVo button on the Mini's remote twice.

The Case Number for this inquiry is 09049803. Please refer to this number if you choose to contact us again regarding this request. Replies directly to this email will not be received.

Sincerely,
Justin

TiVo Customer Support Representative"

 

[JoeKustra]

While watching live TV, hit Right to see the tuners and what they are doing. Now, unplug the Mini boxes. However you can get that error if the host is doing a service connection. Then apply power to one Mini. When it's done booting, check (on the host) with a Right arrow. Then hit Live TV on that Mini. Then next check on the host should show the TSN of the Mini in one box. Now try the second Mini. After it boots, Hit Live TV and see if it shows on the host using the Right arrow and scrolling through the panels. Still bad? It's a bug.

 

[random_pawn00]

Tivo service is working fine. Minis are able to watch recordings or use apps. Yes, it is a bug. And the lack of ability to fix tuners is a major oversight. Of course the real question is what is the software's problem of properly handling tuner usage. It isn't releasing them for whatever reason.

 

[ggieseke]

I think there's a different button press sequence to release a tuner on TE4. I think it's TiVo - Slow vs TiVo - TiVo, but I could be wrong.

 

[JoeKustra]

I think there's a different button press sequence to release a tuner on TE4. I think it's TiVo - Slow vs TiVo - TiVo, but I could be wrong.

That make sense. The TE3 Mini drops the video window when TiVo Central is displayed. With TE4, there is a video display behind the Home display. Slow kills that display, and should survive a restart (it does on TE3). Also I think the Mini doesn't have an option to NOT display the video window in menus.