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Astute User
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One reason is that the IR receiver built into the Tivo is sensitive to only one carrier frequency (although a popular one). Another might be the hardware may not be capable of transmitting raw IR (it may need to work from a "program", which a person would write by analyzing the receiveds IR data, or specs directly from the manufacturer.)
 

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国際化 Member
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Originally posted by SJinBoise
TiVo is a computer, with an IR receiver and an IR sender as peripherals. Why not let have an opton to make the TiVo LEARN the codes from any remote? I have a 1996 Sony receiver that could do that. The TiVo could basically act as a universal remote.

Come to think of it, this would be an excellent "hack" if TiVo Inc. doesn't want to do it...
In fact, if you capture the IR codes using a Pronto or Palm PDA (e.g., using the OmniRemote software), those codes can then be converted into TiVo format and submitted to TiVo for addition so that everyone can take advantage of the new codes (or hacked in yourself on your own TiVo).

Gary's TiVo FAQ site has info on the procedure for capturing, converting, and then getting new IR codes officially added.

(Information on how to hack in IR codes on your own TiVo can be found elsewhere.)
 

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calling both Samsung and Pioneer/Tivo helpdesks today to see if they have any idea how to get these two devices to cooperate. Been trying for about 6 weeks now on and off. Basically have given up.


anyone found a solution for this?
 

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formerly TiVoOpsMgr
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Hi CivilianX, one of our customer support engineers saw your thread and asked me to post this information:

Although we can't support making the serial connection work for TS360, we did take the time to capture the IR. IR codes 10068 & 10069 were created to work with this model. We suggest setting the Enter Key setting to "Yes" for the best results.

Additionally, we also found an entry in Samsung's manual suggesting that you may need to change the "Remote type" setting on the satellite receiver to "IR only" instead of "IR & RF." Refer to receiver's manuals on how to do this.
Thanks to Jerry for providing the above information. CivilianX, I hope this information is helpful for you.

Best regards,
Stephen
 

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Originally posted by Dean Roddey
Did anyone ever get any details on the deviations of this box from the standard DTV serial protocol? I'd like to extend my CQC DTV STB driver to support this one, but so far all I've found is that it's non-standard but no details on in what ways.
There's a link to info on the protocol in the compatibility list. Remember that all the things underlined there (about three hundred underlined items) are links to more detailed info or credits to people who have contributed to the list.
 

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Originally posted by TiVoOpsMgr
Hi CivilianX, one of our customer support engineers saw your thread and asked me to post this information:

Thanks to Jerry for providing the above information. CivilianX, I hope this information is helpful for you.

Best regards,
Stephen
Unfortunately the 10069 codes are completely unreliable and the 10068 codes--while they work--are incredibly slow (6-7 seconds to change channels). I'll be sending this Samsung unit back to DirecTV. Fortunately my old RCA DTC100 still works fine (contrary to the the DTV "tech support" staff's conclusion). :mad:
 

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OK, so I have the Samsung TS360... and from what I've read on these forums the serial port DOES NOT WORK and the IR is less than perfect.

Is this still the case? Has there been a fix yet? If not what are my best options?

Any help would be much appreciated. I'd love to actually USE my Tivo, but until this little problem is fixed, it's just a useless box. ;)

Thanks for any help or advice.
 

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I changed the TS360 for IR only and used the included IR/emitter cable that came in the TS360 box. I have tried all the TIVO codes and have found the 10068 SLOW code to be the most reliable.

It is too painful to watch LIVE tv changing channels this way..but the Series 2 only offers S-VIDEO anyway and no HD support so I would never watch LIVE tv via the TIVO box. Its sole purpose in life now is to record shows I cannot watch live and play those. It catches about 50% of the shows I ask it to now. Not terribly useful...but until someone (TIVO or SAMSUNG) makes a move to work together, I am stuck with it.
 

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Thanks for the response... so it looks like we're screwed in the meantime eh?

That's too bad. I'm not too happy paying $12 a month for a handicapped system that I honestly don't even use. Which is a bit depressing, because I know I'd dig Tivo and use it daily.

Well if anyone finds ANY answers or work arounds or any new info... Please post it hear. I'd greatly appreciate it.
 

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Originally posted by patmcfar8
Thanks for the response... so it looks like we're screwed in the meantime eh?
I would have expected that by now some SIR-TS-360 owner would have taken the time to capture that the SIR-TS-360's IR codes (as mentioned in the links above, this can be done by anyone with a Palm PDA using the freely downloadable trial version of the OmniRemote Palm software, and it can also be done by anyone with a Pronto remote control) so that they can be converted into TiVo format and inserted into TiVo's database of IR codes…. I guess all the SIR-TS-360 owners have been waiting for someone else to do this and get the ball rolling.

Of course, getting the right IR code into TiVo is just the first step (but the most important one). In some rare cases, TiVo still cannot control a cable/satellite box reliably even with the right IR code.
 

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Originally posted by patmcfar8
Silly Samsung. So do you think Samsung or Tivo is more likely to "step up" and try to come up with a resolution?
I get the impression Samsung's response is to get a replacement receiver to market since the SIR-TS-360 has been reported to have other, non-TiVo problems, too.
 

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Well I made the switch to HD - DirecTV hooks up the Samsung and low and behold no data port that seems to work. Arrghhh! I tried my old RS232 from my Sony A2 and nothing. And reading this thread made me think I was stepping back in time. What's the deal! My IR seems to work ok but I don't trust IR because I've been burned before and if I lose one of my favorite shows I'm going to throw the thing out the window. I would try the RF cable thing posted in the Hughes GAEB0 thread but after reading that it doesn't seem to work for Series 2 and I have the SVR3000. I was the guinea pig for the Sony A65 and found the correct cable for that so I am willing to do some homework to see if I can do the same for this unit. Any ideas?? Anybody know if DirecTV sells any other HD recievers that work with SA Tivos via data port? Maybe I call back and switch. Otherwise I'll hook up my old receiver and pay the extra $5 a month just so I can have a reliable unit.

I knew I should of bought the HR10250.

Thanks for any input.
 

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Originally posted by tyrob
I would try the RF cable thing posted in the Hughes GAEB0 thread but after reading that it doesn't seem to work for Series 2 and I have the SVR3000.
As far as I know, the GAEB0 RF cable works fine with Series2.
Anybody know if DirecTV sells any other HD recievers that work with SA Tivos via data port?
The compatibility list includes several entries for DirecTV HD receivers that work with TiVo.
 

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ccwf - what do you base that on? I do not see one post in that thread that it works with a series 2. I guess it wouldn't cost much to try but I don't want to waste money if it has already been tried. I read several posts back about capturing the IR codes. Wasn't this already done (post #25 in this thread). I don't have a Pronto nor a Palm but I could probably find one if this would help out.

Let me know what you think.

Thanks!
 

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Originally posted by tyrob
ccwf - what do you base that on? I do not see one post in that thread that it works with a series 2.
The only known difference between in cable/satellite box compatibility between Series2 and non-Series2 is with the General Instrument DPV/DPB7xxx cable boxes. So, one of the following should be true:
  • it should work with Series2, too;
  • or else the initial success report was bogus, and it doesn't really work with non-Series2, either.
I read several posts back about capturing the IR codes. Wasn't this already done (post #25 in this thread).
You're right. My mistake.
 

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No luck on the IR --> RF attempt. I tried just the 6ft cable and no luck and then trimmed it down to 1 ft and the Samsung didn't even blink. Darn!

I know 10068/10069 were supposed to be learned from the Samsung TS360 remote but 10069 really does not function correctly when any of the channels have two of the same numbers together. And 10068 does not have 'enter' correctly mapped. Anyway that this can be fixed?

Thanks.
 

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Originally posted by tyrob
And 10068 does not have 'enter' correctly mapped. Anyway that this can be fixed?
If someone can do fresh captures of the Enter IR sequence, we can convert that to TiVo format and send them to TiVo. See Gary Sargent's page on capturing IR codes for TiVo. The page is focused on UK TiVo owners, but Gary and TiVo have also worked with captured codes for U.S. owners.
 
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