Well the only thing to consider is if the HR20 has issues (not unheard of) then with the protection plan the service call and the shipping costs would be covered.
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Sounds like you need to get back in touch with the PP. If the Protection Plan replaced an owned piece of equipment then you likewise own the new equipment without any new programming committment.coachO said:
Like any multi-armed beast, it is often difficult to get them to get things right the first time, but patience can put the problem straight. Just keep demanding from the CSR, their supervisor and their supervisor that they get your account correct.
While I agree that I prefer the interface on the HR10-250, you still may want to try the HR20 when, and if , they ever get the new HD channels working on the new satellite.
The one big advantage of the Protection Plan is that they will re-align your dish at no extra charge.
I expect that many people will need to have their dish re-aligned in order to receive the new channels.
, they ever get the new HD channels working on the new satellite.The one big advantage of the Protection Plan is that they will re-align your dish at no extra charge.
I expect that many people will need to have their dish re-aligned in order to receive the new channels.
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