This sounds like a hardware problem, so any "hard reset" probably won't fix it. You could try a "clear and delete everything" but you'll lose your existing recordings and settings.
You really should give the HR20 HD DVR a try. I have both an HR20 and HR10-250, and the HR20 is quite good now. Plus it can receive/record all of the new HD channels.
You really should give the HR20 HD DVR a try. I have both an HR20 and HR10-250, and the HR20 is quite good now. Plus it can receive/record all of the new HD channels.