No need to respond, the Tivo's were all pulled out of service today. Going to have to learn to live with less recording capacity, but getting tired of the ongoing problems. I have lost count of software and hardware problems over the past 16 years with 4 generations of change. Went to the cable company store, got a package with 60 additional channels, 100K faster (200 to 300 MB) internet, free phone, cloud and local DVR's with seamless total home viewing capability for 6 TV's. Plus I can stream my TV channels and recordings on the road. Walked out of store with 2 - bags of equipment, took a few hours to plug it all in and WA-la no problems whatsoever.