TiVo Community Forum banner
1 - 20 of 26 Posts

· Registered
Joined
·
313 Posts
Discussion Starter · #1 ·
I've been a Tivo subscriber for over 20 years and amazingly I've had the same cable provider the entire time. However, my cable provider was bought my another company and I was informed that come this Summer, they would no longer support cablecards which would mean if I stuck with them, it would be the end of my Tivo, which isn't happening... Anyway, I'm switching very soon.

My question - what do I need to do with my tivo in regards to OnePass / Season Passes. Will they all be transferred over or do I need to delete all of them and start over or what?

Thanks
 

· Registered
Joined
·
4,448 Posts
I've been a Tivo subscriber for over 20 years and amazingly I've had the same cable provider the entire time. However, my cable provider was bought my another company and I was informed that come this Summer, they would no longer support cablecards which would mean if I stuck with them, it would be the end of my Tivo, which isn't happening... Anyway, I'm switching very soon.

My question - what do I need to do with my tivo in regards to OnePass / Season Passes. Will they all be transferred over or do I need to delete all of them and start over or what?

Thanks
Season Passes will be updated as part of Guided Setup. Everything should be transparent, assuming your new lineup has the same networks, and your CableCARD is properly paired/authorized.
 

· Cranky old novice
Joined
·
9,541 Posts
The OP will also need new CableCards. He cannot use the ones from the old provider with the new provider.
Normally he would be hit with an unreturned equipment charge if he didn’t turn them in when terinating service. Although in this case it‘s hard to see why they would put any value on them. But companies (like people) do illogical things frequently.
 

· Registered
Joined
·
4,296 Posts
I didn't think it was possible to change cable providers. I thought your choices were the one cable company or a dish.

At least that's true where I live.

Maybe something like AT&T (not an option for me)?

Edit: Oh, yeah, there's a topic for Verizon Fios (another edit: also not available here).
 

· Registered
Joined
·
8,329 Posts
I didn't think it was possible to change cable providers. I thought your choices were the one cable company or a dish.

At least that's true where I live.

Maybe something like AT&T (not an option for me)?

Edit: Oh, yeah, there's a topic for Verizon Fios (another edit: also not available here).
It’s very rare but not impossible to have two QAM cable options in a single area.

The most frequent occurrence is a cable provider + Fios.
 

· Registered
Joined
·
4,296 Posts
It’s very rare but not impossible to have two QAM cable options in a single area.

The most frequent occurrence is a cable provider + Fios.
Actually, I may need to correct myself. I get my phone and Internet from a phone company and while they've always provided TV service with a dish, it may be true that the RV service they're demonstrating whenever I go to pay my bill is actually Internet. But if it is, it's the very expensive very fast version which I'm not even sure is available where I live.

If I didn't have trees and the transmitters weren't on the wrong side of the market, I'd cut ties with Spectrum and use an antenna. If someone could install one.
 

· Well-Known Mumbler
Rooting for the antihero
Joined
·
11,739 Posts
Since CableCard support is no longer mandatory, you might find that no one wants to give them to you. I might be inclined to stay with your existing provider, just long enough to see whether "no longer supported" actually translates to "no longer works". Because, it doesn't always.

But yes, the SPs tend to transfer to the new channels pretty well. You might want to check that they're still in HD afterwards, if applicable.
 

· Registered
Joined
·
313 Posts
Discussion Starter · #11 ·
Since CableCard support is no longer mandatory, you might find that no one wants to give them to you. I might be inclined to stay with your existing provider, just long enough to see whether "no longer supported" actually translates to "no longer works". Because, it doesn't always.
I made the switch to Comcast Xfinity. They are giving me a cable card for no charge. I'm basically going to be paying the same as I'm currently paying. Verizon wants $20 for the cable card. I know they are better than Fios, but it would be upwards of $60 more per month...

I did have the option to stay with my current provider and they would continue to support the cablecard for the time being. However, their deal was that if you made any changes to your account, you would have to move to a new plan which did not allow cablecards. I simply wanted to change my plan to a higher internet speed and to do that I would have had to move to their new plans which don't allow the cable cards. And on top of that, my current promotional rate ends in May. Typically I just call them and they give me the same rate for another year. But now I would have to switch plans, lose the cable cards or stick with my existing plans and not get the promo rate which would result in my cost going up $90 per month. They forced me into leaving.
 

· Registered
Joined
·
992 Posts
I made the switch to Comcast Xfinity. They are giving me a cable card for no charge.
I assume you already know that there WILL be some channels on Comcast TV that are IP-only, & will not be viewable with CC devices/Tivo's; they vary by area:
 

· 1st Gen Tivo Owner
Joined
·
558 Posts
I had to switch to Comcast/Xfinity and it took me a month to track down a cablecard to get my Tivo working again. Comcast is no longer mailing out their Cablecard starter kits they way they used to. I talked to quite a few Comcast ambassadors, Tivo and Cablecard specialists in this process and discovered that their computer system no longer has even a code to get one to you in the mail. The first CSR said they don't support Cablecard anymore. But trying over and over I randomly was connected to a CSR in Seattle and another in Everett WA who gave me ideas to somehow get a Cablecard. They said I could not activate a second hand card bought on EBay.

The first suggestion was to set up an appointment for a technician to bring a cablecard to my address. That didn't work. No technician in my area even had a card to bring out. The next suggestion was to visit different Xfinity locations to see if they had one in inventory. Cablecard inventories are not even listed on the CSR's computer system -- but, maybe an office somewhere has one.

Everywhere I went I was told to just move on to something new and Tivo is over and obsolete and the cloud DVR is better anyway. They are probably right. The AppleTV app, "Xfinity Stream" can do it all and do it very well. The Xfinity DVR boxes likewise have become very nice and easy to use.

However, I did find an office that had a cablecard someone had returned. They would not issue it to me. I persisted and found a manager that persuaded that office to issue me the old card anyway and put it in the system and add it to my account to try with no guarantees.

Getting it paired was another matter. Took lots of time and many calls but one CSR finally helped me and didn't give up as all the others did and paired and activated it. At first, just the basic channels local channels were decoded, but none of the others. Took about a half hour before multiple re-hits authorized all the channels. But, It's all working perfectly now. Tivo is still alive. A small miracle in my mind.
 

· wait.. I did what?
Joined
·
15,510 Posts
I actually have 3 cable providers to choose from in my area - Comcast Xfinity, Verizon Fios, and Astround.
I have Comcast, FIOS and RCN in my town.
Same here, Verizon FiOS, Comcast, and RCN, competition is GOOD!
With those three choices I will never have to go to Comcast and that makes me very happy.
 
  • Like
Reactions: pl1

· Registered
Joined
·
4,725 Posts
If I didn't have trees and the transmitters weren't on the wrong side of the market, I'd cut ties with Spectrum and use an antenna. If someone could install one.
DISH/AirTV (same company) does professional OTA antenna installations. Don't know what the price is.


If you want an idea of what kind of reception you might get at your location with various types of antenna (indoor/outdoor/size), you can type your address in here and see the results:

 

· Registered
Joined
·
313 Posts
Discussion Starter · #18 ·
Update - Comcast came out and did the installation and could not get the cablecard to work. Finally concluded it was a bad cablecard and that's the only one they had. They are shipping me a new one and I have to do the install. No idea how long it will take to ship, but in the meanwhile, no tv.
 

· Registered
Joined
·
8,329 Posts
Update - Comcast came out and did the installation and could not get the cablecard to work. Finally concluded it was a bad cablecard and that's the only one they had. They are shipping me a new one and I have to do the install. No idea how long it will take to ship, but in the meanwhile, no tv.
There is no such thing as a “bad card”.

There is, however, such thing as an incompetent installer.

Your card was fine. They were just too ignorant to set it up properly.
 

· Registered
Joined
·
3 Posts
If (when) your cablecard dies, you can still get almost all of your Comcast channel lineup by using the "Channels DVR" system and a feature called "TV Everywhere" that gets your Comcast channels by streaming rather than through a Cablecard. There are other sources available as well, for both OTA and streaming. I have this set up now and it works great. My cablecard still works, but when it eventually dies I now have an alternative. See the "Channels DVR" thread -- https://www.tivocommunity.com/threads/channels-dvr.584214/ and "Cablecard" thread -- Comcast/Xfinity CableCARD Activation Website
 
1 - 20 of 26 Posts
Top