[Stinkweed8]

I had this HD Tivo installed (the installation took 2.5 hours...COX ineptitude). Last night I turned on the tv, it was recording the news (as indicated by the red light), but the live TV was completely black (no show information either). Changing the channel gave the BAD BOING sound, and had no effect. Changing the tuner was black screen too.

I have had to reboot a couple of times before (I get the cablecard error screen), so I tried rebooting to see if it helped. Well, after waiting 5 minutes to reboot, the live tv was back. The odd thing was that the channel I was recording WAS recorded. There was video on the recorded news program.

This seems to be a buggy device. Its kind of a pain, especially for my wife who loves the EASE of Tivo, and is technologically incapapable of troubleshooting issues. She wants it to just work, which my S2 Tivos always have.

ANy comments, or similar experiences.

 

[CCourtney]

The only time I've had a blank screen being recorded is when the a 'TiVo Suggestion' tries to record a channel I don't currently have. Yes, I know I can fix the issue by removing the channel from the list of received channels, I just haven't gotten around to it.

You may want to give it time to get the latest SW update too.

CCourtney

 

[dkahs23]

What kind of cable cards are you using?

 

[dubluv]

hopefully you've had your cable cards installed properly. mine lost video on one tuner, and i was told to pull the cards and reinsert them, one at a time, with the right side card being installed first. wait for the first card to initialize, and afterwards, reinstall the second card.

 

[Dr_Diablo]

Check to see if your cards are "paired"