[cwoody222]

You should always be scared when dealing with Spectrum.

Looks like they’re sending more than you need. All you need is the HSC.

If they are sending you a new card, hopefully they haven’t un-paired your existing card. There’s no reason you’d need to use a different card with the HSC. If still paired, the existing card will work fine.

It‘ll be easier to only have to worry about connecting the HSC and not doing that AND a new card so hopefully they kept that old card paired. If you don’t need the new card and they’re not charging you for it, it may be worth putting it in a drawer for a rainy day since they aren’t shipping a lot out any more.

 

[cwoody222]

Thanks for both of your replies.

We are in Lake Dallas Texas, north of Dallas.

The email was incorrect and misleading, they only sent the HSC, not the other items.

I got it hooked up and it wasn't working so called the CableCard support line and while they knew what a CableCard was they couldn't get it working, even after trying to reprovising it,so they had to send a tech.

When the tech arrived he wasn't happy that it was a CableCard call, but he called his boss and his boss told him what to do.

the key was that it needed to be setup in "Two Way Mode" - once he called the Cable Card support people and they put it in two way it worked great.

Now we have a new problem.....

My dad's bill seems really high. When I call and try to get a lower bill they say they have promotions but he is setup on their "old billing system" and to get any promos he has to be moved to their "new billing system".......but to do that they have to remove the cablecards from the account as the new system does not support them.

This just seems crazy View attachment 91008

Crazy, but that’s what they do.

Current offers will invalidate your ability to use a cablecard.

Want to keep your TiVo? Pay a premium.