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I just got the spectrum email as well about the cable card. It isn't clear what they are going to do or when. It is very frustrating! I hope that there will be some definitive information soon. I would go completely to stream and if it weren't for local sports.
 

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I just got the email as well. I think it's funny that they say they don't want the cable cards back. Doesn't say anything about the tuning adapter, though, which would be more of a hassle to return (our local Spectrum store closed several years back).

The Apple TV offer is interesting, especially considering this: How to control your Apple TV with a TiVo remote

Thankfully, when the time comes, I can just switch the Bolt to antenna, which is 80% of what we watch anyway. If it weren't for sports, I would've likely cut the cord a long time ago.
I am more intrigued by the 24 month free service. Maybe I will switch to that and pray that my sports will be streamed soon. I really don't want to go back to paying the monthly fee to spectrum. That's the reason I switched to TiVo in the first place.
  • Free Spectrum Receiver for 24 months
  • Free Cloud DVR services for 24 months
 

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Here is the transcript of my chat w/ Spectrum Support today:

Hello, thank you for reaching out to Spectrum. I see you have questions about hardware. Please give me a moment to review your information.
To get started, may I please verify your full address including zip code.
Michael *, 2036 DR NE, *, MN,
Thank you. One moment please while I search that address.
How can I help?
I have received 2 e-mails about cablecard support ending, but none say when, and it is unclear why I am receiving this information. Do you have more detail as to how long my cable card will continue to operate?
If you are receiving the email it could be just one mass email to inform everyone.
I will check your account to see if you have anything pertaining to a cable card.
well, the e-mail seems more of a marketing type e-mail than a service update, but it is cause for concern
Alright let's take a look.
I can assure you, if Spectrum removes support for Cable Cards, i will cease being a Spectrum customer and will get my internet from elsewhere, and use a streaming service.
I understand. One moment.
Alright so I see where you have a Tuning adaptor which may be the reason you received the email.
I have a tuning adapter and a cablecard
We have discontinued them and they will no longer be available.
I run a TiVo on Spectrum TV service, have for more than 20 years
Right tivo will be cable card.
currently, have a TiVo Roamio with a cable card
The little small box that piggy backs off of the big box will be the tuning adapter.
so, the question is, when will these mentioned "service updates" take place that will render my TiVo useless?
I am aware about what the hardware I have is, and what it does
The text of the e-mail i received says this:
Dear Spectrum Customer, As a reminder, you are currently paying a monthly fee for one or more CableCARDs. A CableCARD is a one-way card device - about the size of a credit card - that allows access to TV services. As we continue to upgrade our networks and technology, CableCARDs will not be compatible with future service upgrades for some time. We have other options for you to consider that will enhance your TV viewing experience, including providing you DVR functionality and access to thousands of Video On Demand options.
2:28 PM
so, I am asking, WHEN?
it is the most horribly worded message ever: "...CableCARDs will not be compatible with future service upgrades for some time."
what exactly does that mean?
One moment and I will provide you with a when the system will change over.
June 14 at 2:32 PM
Still looking into this for you, thank you for your patience.
would prefer a true and correct answer to a fast one, so no problem.
I definitely understand.
Alright one moment.
June 14 at 2:37 PM
Alright so from what I gather we are not cutting them off we are simply discontinuing the product. Meaning if you have one you may keep it until it no longer works but once it stops working we will not have the equipment to replace it.
Right, totally understand that, asking when you are cutting them off...
is it in a week, a month, a year, 2 years?
or will it just quit working one day and that is that?
They aren't cutting them off.
That is what I thought at first when I read the email but they aren't cutting them off they are discontinuing the equipment.
so, if the equipment quits working, then I am out of luck, but if it keeps working forever, then it will just keep working?
I kind of doubt it, I thought the network operator had to get rid of it to make way for the high bandwidth network improvements...so when you roll out the next level (high-split??) internet, that is when cablecards are going to hit the dumpster?
As weird as that sounds yes.
So think of it this way. If you have a cell phone from 2010 they are not going to automatically cut the phone off just because it is old.
But once that phone breaks you will have to upgrade because they would no longer make that model.
Ok, I believe that is what you were told, but I don't believe it is the truth..we will see I guess...net, its a warning across the bow, sometime in the future, it may not work, but we have no plans right now...
This information was posted on something equal to an attention board.
So if it is wrong that think all agents would be in trouble haha.
ok
Thank you for posting this. As usual, only people at the very top know (maybe), and they're not sharing. Very frustrating.

For those of you using OTA in the St Louis area, what have you had to do in terms of getting good reception? I have a Roamio which apparently does not work with an antenna, so I'm wondering if purchasing an OTA is the way to go. I don't necessarily want to have an antenna installed on the roof in the backyard. However, I love the functionality of TiVo and hate to lose it.
 

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I am in St. Louis. I had a Spectrum technician out today to deal with some internet service issues. To my very pleasant surprise, he was familiar with TiVo and moca and cable cards, so we got into a discussion about what was coming down the pike. He told me that the new high-speed internet service was going to be implemented in Perryville, MO starting in 2 weeks. (For those of you who are unfamiliar, Perryville is in rural southeast MO.) As someone else mentioned, all of the old cable boxes as well as the cable cards will be obsolete. I asked him when he thought it might hit St. Louis, and he said that he doesn't know but what they were told is that Spectrum is bringing in huge contracting companies to work on upgrading the large service areas after Spectrum has done a roll out in the smaller communities. He anticipated it would be end of September for the St. Louis area but couldn't confirm that.

I have not received an email or letter from Spectrum in a week or so, so it will be interesting to see if I get any more.
 

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From what I've been told, as mentioned earlier, you're supposed to get an email and/or mailing that says "Call To Action" on it, which is supposed to be the advance notice for the change coming up the pipeline. If that happens or not, I'm sure we'll find out soon enough.

I'd be very curious to see what happens with the change for you, if any, when this two week timeframe comes and goes for the change in Internet service.
I wouldn't expect any changes to my service when they upgrade in Perryville. That is on a different system than me. But, I will certainly post something here if I find out anything else. I'm just waiting for Bally's Sports to roll out their streaming service, and then I will probably ditch cable all together. I'm going to enjoy my TiVo until then, however. 😉
 

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Emails and postal mailing starting up again for me, two emails, one on 09/19/22 (which had a date of 07/07/22 for the promo on the free cable box for 24 months or 50% off an Apple TV 4K) and 09/23/22 (with a date of 09/26/22 for the promo), as well as one postal mailing that showed up on 09/22/22 (date of 10/19/22 for the promo).

Still no "Call To Action" emails or postal mailings, CableCards keep working, so it looks like going into October before they do anything yet to neuter them.
Same here. I am in St Louis. You?
 
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