Sonic myDVD - Tivo files CRASH!

there have been a lot of posts on this issue. It seems that MyDVD and Tivo Desktop 2.2 are incompatible sometimes. I do not have the same problem others have posted, but a number of people are having your exact problem. If you search this forum you will find a pasted post that suggests a way to clean up the tivo and MyDVD installs. Once you do that and reinstall some people are having success, while others are not. I believe uninstalling MyDVD does not take care of the problem, you need to clean the registry of stuff left behind after the uninstall.

Of course, probing the registry should be done carefully, but there are exact instructions somewhere in this forum.

Edit: I found the post for you and pasted it below:

I got a very nice email form Sonic Tech Support and they agreed that the problem was probaby Tivo Desktop 2.2. They also gave me the Serial Number to install the TivoToGo Plug-In.
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The serial number for your TiVo to Go plugin is ***************

If you have TiVo Desktop 2.1. or 2.2 installed, that might be the cause of the crash, not the
plugin.

To fix:

1) Uninstall Tivo Desktop 2.1/2.2 from Start -> Control Panel -> Add or Remove Programs

2) Install Tivo Desktop 2.0 available from here:

FORUM MAKES ME REMOVE URL TO POST THIS MESSAGE

If you continue to have trouble:

Uninstall MyDVD (including other Sonic software) and Tivo Desktop.

Delete the following folders if they exist:
C:\Program Files\Sonic
C:\Program Files\Tivo
C:\Program Files\Common Files\Sonic Shared
C:\Program Files\Common Files\Tivo Shared

Now go to Start -> Run -> type: regedit then click OK and delete the following folders by right
clicking on them and selecting delete if they exist:
HKEY_LOCAL_MACHINE\Software\Sonic
HKEY_LOCAL_MACHINE\Software\Tivo
HKEY_CURRENT_USER\Software\Sonic
HKEY_CURRENT_USER\Software\Tivo

Now do a custom install of MyDVD 6.1 and do NOT install TivoToGo included with our installer.
Download and install Tivo Desktop 2.0 available here:

FORUM MAKES ME REMOVE URL TO POST THIS MESSAGE

Regards
Sonic Support
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I first tried installing the TivoToGo Plug-In. That did not help.
Then I started following the above instructions (with the following noted exceptions)
I uninstalled Tivo Desktop 2.2 via the Windows Control Panel and installed Tivo Desktop 2.0 . Sonic still crashed.
I uninstalled all Sonic programs and Tivo Desktop via the Windows Control Panel. I started Regedit and removed the Keys that were still there (3 of the 4)
I restarted my computer and here I changed the procedure from Tech Supports instructions.
I did a complete install of MyDVD Studio Deluxe 6.1 and I installed the TivoToGo Plug-In. I installed Tivo Desktop 2.0 . MyDVD seems to work fine now. I haven't burned a DVD yet but it isn't crashing when I edit video.

Regards,
Scott

I have had the same problems, ...Series 2 Tivo, Tivo desktop..and Sonic MyDVD. Build it, try to burn, and the transcoding starts...video...audio..blah blah.. An hour and half or two into this mess, the system crashes and I need to do a manual reboot. I had been using Tivo desktop 2.0. Sonic told me to upgrade to 2.2. They said that might be the problem. I had the same problem with 2.2. I called today, they said, get rid of 2.2, use 2.0.... <UGH!>

I will say I had been using an external + or - R/RW burner with a -R and -RW DVD. (I have old DVD Players..only read -R/RW.) I tried to burn a few shows using an internal +R/RW burner. Believe it or not, the system crashed, but it burned the disk. I had to turn the CPU off manually, and reboot, but the disk did burn, and it plays great on a DVD player that reads +R disks. I started the burn right before I left to go have a few drinks with friends. No other apps were running, and I was not on at all.

After reading the material on here, and spending significant time speaking with Tivo and Sonic, I am convinced this is a waste of time.. Hours to download material from the Tivo to the PC, and hours to burn... Ok, way to much time... And to think of the money for a program that uh..hello....does not work for apparently many many customers.

Love my Tivo to death, but I can do without this headache... And it is such a good idea. :down: I will continue to monitor this forum for a solution. Make me proud guys!

I had just about given up on MyDVD and was not having any luck with Nero either. After checking the posts here for the umpteenth time with no resolution, I decided to give Sonic support one more try. It was on this visit to Sonic that I realized that I was importing my Tivo files to the program incorrectly. I used the "Get Recorded TV Shows" button to add files to the project and VIOLA! A successful burn. Sonic does acknowledge that if you upgraded from trial version, you may have lost the "Get Recorded TV Shows" button, to get the patch go to Sonic support for MyDVD

Find the subject: MyDVD loses Tivo functionality after upgrading from trial version.
and select TivoToGo Trial version link. This will download the patch.

Note: This patch is only if you do not have the "Get Recorded TV Shows" button.

Hope this helps some of you.

BTW, this is my first post here but I have been a longtime user of Tivo. I was restricted from inserting the direct link due to being my first post.

I currently just used the add files feature to add my tivo stuff, but read that using the get recorded tv shows button may help with the bugs(crashing/freezing) when working with tivo files. But 2 problems arise when trying to use the Get Recorded Tv shows button

1. When I click on the Get recorded tv shows icon, it starts to run an install of sorts, but the gives me this Popup dialoge "Another application has exclusive access to to fiel C:\Sonic\Mydvd\Sonic Mydvd Studio Deluxe Suite\sonic log. Shut down all other apps, then hit retry".
**No other apps are open?

2.After cancelling the previous setup........I then get another popup dialoge, "There are currently no TiVo files available in "C:\Documents and Settings\Owner\My Documents\My TiVo Recordings folder
**Is there anyway to change this default folder (C:\Documents and Settings\Owner\My Documents\My TiVo Recordings folder ) to be able to use the folder I use on another Hdd, to store my tivo files on, to get the Get recorded tivo shows button to work?