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Some DirecTV news The Retention rep told me

5928 Views 48 Replies 25 Participants Last post by  milominderbinder
Some of this you may have already known before but just a quick summary of what I was told :

- First set of new HD channels will definitely show up on Sept. 19

- Second set of new HD channels will definitely show up in October

- No price Increase in HD packages for now, but maybe in when the new pricing comes out in March/April

- DirecTV on Demand might be out in 1st Qtr 2008
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Yep. I'd take all that to the bank...

with a grain of salt, of course.

;)
those dates don't appear to be that much of a stretch. once a year even a phone rep can get the answer right.
That's entirely different then what some of the other threads are saying. They are indicating that DirecTV will have at least 3 tiers of HD programming.
RS4 said:
That's entirely different then what some of the other threads are saying. They are indicating that DirecTV will have at least 3 tiers of HD programming.
maybe in the Spring, but definitely nothing coming up. 2 different retention reps said that there was a meeting that took place on Monday where this particular issue was discussed.
RS4 said:
That's entirely different then what some of the other threads are saying. They are indicating that DirecTV will have at least 3 tiers of HD programming.
There are, but they match the SD tiers.

If you've got the channel now in SD, and are paying the HD access fee, you will get it in HD for no extra charge.
ebockelman said:
There are, but they match the SD tiers.

If you've got the channel now in SD, and are paying the HD access fee, you will get it in HD for no extra charge.
The last I read seems to say that DirecTV will have 2 tiers for HD, so in fact anyone wanting to to view HD from the second tier( which I believe will be mostly channels that don't have an SD equivalent) will pay an extra $4.99.

So, while you are correct, it is also correct to say that just a few weeks ago DirecTV announced that the price of the new HD channels would be the same as today, however now we are reading that there will probably be an additional fee for some of those channels.
RS4 said:
The last I read seems to say that DirecTV will have 2 tiers for HD, so in fact anyone wanting to to view HD from the second tier( which I believe will be mostly channels that don't have an SD equivalent) will pay an extra $4.99.

So, while you are correct, it is also correct to say that just a few weeks ago DirecTV announced that the price of the new HD channels would be the same as today, however now we are reading that there will probably be an additional fee for some of those channels.
Screen Cap of DirecTV.com HD FAQ page :



Click on the Image to go Directly to the page.
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FWIW, my SD Tivo in the bedroom got the following channels added to it earlier today:

265 A&EHD
269 HISTHD
332 MTVHD
514 MAXHD
518 STARZHD
519 STARZHD
522 STARZHD

I also have an Outdoor HD on 602 or 605 which is currently Golf channel.

The ones that overlap with a SD channel have programming on them others are blank. All list content for the next 2 weeks.

Dunno if it was a snafu or what. But def shows there is some action going on!
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Are these MPEG4 channels? I assume I will get none of these with my 10-250?

I need to start looking at Comcast.
eddyj said:
Are these MPEG4 channels? I assume I will get none of these with my 10-250?
Yup, gotta get one of those nifty HR20's :)
scottjf8 said:
Yup, gotta get one of those nifty HR20's :)
No, I have to look at getting Comcast again.
eddyj said:
No, I have to look at getting Comcast again.
I'd look at Comcast, but wait, I have. Not as much HD content. Prices that aren't really competitive with DirecTV when all is said and done. A take it or leave attitude. DVRs that are no where near as useful as anything DirecTV offers -- including the HR20 (which is much maligned by people that feel fiercely loyal to TiVo, but is not as bad as people make it out to be).

I've looked at Verizon's FiOS offerings too and they have their share of problems also.

Which means I stay with DirecTV, use an HR20 for now, and hope that eventually the new Overlords at DirecTV patch things up with TiVo and release new TiVo boxes in the future. In the interim, the HR20 works fine and I'm burning through the months of commitment time plenty fast enough while enjoying hi-def content, testing out DirecTV-on-Demand, and watching the HR20 get better as it goes.
bdowell said:
I'd look at Comcast, but wait, I have. Not as much HD content. Prices that aren't really competitive with DirecTV when all is said and done. A take it or leave attitude. DVRs that are no where near as useful as anything DirecTV offers -- including the HR20 (which is much maligned by people that feel fiercely loyal to TiVo, but is not as bad as people make it out to be).
My brother has Comcast with a S3, and gets a lot more content than I will ever get with my 10-250. I am not willing to get an HR20 and commit to two more years at this point.
eddyj said:
My brother has Comcast with a S3, and gets a lot more content than I will ever get with my 10-250. I am not willing to get an HR20 and commit to two more years at this point.
Understandable, though you have to factor in the cost of the S3 (and yes, depending on what type of deal you get from DirecTV who always seems to play CSR roulette on their offerings you would have to factor in upfront costs of an HR20 if you went that route) plus the monthly fees for TiVo service on the S3 versus the fees from DirecTV for DVR service which apply to an entire household rather than per receiver/DVR unit.

I am no fan of the 2 year commitment, but realistically, I get what I want from DirecTV (or very soon will) and every time I do the math to consider other options the up-front costs and/or continuing costs are just too much and the math works better if I stay with DirecTV and live with the two year commitment.

Regardless, I hope you get the programming you want and are happy with whatever DVR you use. :)
bdowell said:
Understandable, though you have to factor in the cost of the S3
$299 for the TivoHD - no biggie.

I am no fan of the 2 year commitment, but realistically, I get what I want from DirecTV (or very soon will)
Keep going to that wishing well. DirecTV has been promising this for 4+ years, and never delivered anything close to what they promised. DirecTV thinks their subscribers are like battered wives... and they seem to be right.

every time I do the math to consider other options
It's about the programming, not the math. DirecTV just doesn't stack up to Cable or FIOS (for most of us, at least in most major markets). Then you add in the 2-year commitement, the locked-in hardware, and the lack of any real interactive services (like real VOD, any sort of real internet or phone offering), and DirecTV is, frankly, an old-school technology with no real future.
AbMagFab said:
$299 for the TivoHD - no biggie.
And starting Sunday the Series3 can be had with a $200 rebate, bringing it down close to the TiVoHD price.

$599.99 at Circuit City - AAA.com 10% Circuit City discount coupon - $200 rebate = $339.99 effective cost
AbMagFab said:
Keep going to that wishing well. DirecTV has been promising this for 4+ years, and never delivered anything close to what they promised. DirecTV thinks their subscribers are like battered wives... and they seem to be right.
I don't understand this I have been very happy with my HR20 and the channels D* has offered. I am looking forward to more HD very soon.

It's about the programming, not the math. DirecTV just doesn't stack up to Cable or FIOS (for most of us, at least in most major markets). Then you add in the 2-year commitement, the locked-in hardware, and the lack of any real interactive services (like real VOD, any sort of real internet or phone offering), and DirecTV is, frankly, an old-school technology with no real future.
I don't disagree with you but it also depends on where you live. We don't have FIOS available and our local cable company doesn't even offer HD. For me DirecTV blows away the competition. If I lived in a different area I would definately look at the alternatives but I am happy with D*
bdowell said:
Understandable, though you have to factor in the cost of the S3 (and yes, depending on what type of deal you get from DirecTV who always seems to play CSR roulette on their offerings you would have to factor in upfront costs of an HR20 if you went that route) plus the monthly fees for TiVo service on the S3 versus the fees from DirecTV for DVR service which apply to an entire household rather than per receiver/DVR unit.
I'm saving enough with cable to cover the TiVo fee and eventually cover the cost of the S3. Those who haven't considered cable in a while should look into it. The worm has turned and now cable offers choice while DTV acts like a monopoly.
nrc said:
I'm saving enough with cable to cover the TiVo fee and eventually cover the cost of the S3. Those who haven't considered cable in a while should look into it. The worm has turned and now cable offers choice while DTV acts like a monopoly.
Quick follow-up on several fronts here.

Cable (Comcast for me) offers some great come-on pricing with their Triple Play offering and though it's tempting, it doesn't give me all of those programs on all of the TVs that I get with DirecTV without adding *quite* significantly to my costs. To get Digital Cable and/or DVR service at extra locations in my home, I'd be paying heavily, much more heavily than with DirecTV and their (in my opinion) hateful mirroring fee.

With 3 (currently, formerly at 4) TVs with seperate tuners/receivers/boxes, etc., and a total of twice that many 'tuners' via dual tuner DirecTV receivers, the costs would be well more than DirecTV if I went with cable and paid for the extra digital outlets and/or DVR boxes that would provide an equal number of tuners.

FiOS is in a similar financial status for me.

AbMagFab said:
Keep going to that wishing well. DirecTV has been promising this for 4+ years, and never delivered anything close to what they promised. DirecTV thinks their subscribers are like battered wives... and they seem to be right.
That's just complete bunk. DirecTV has given me the channels I have wanted (with very, very few exceptions -- *cough* HBO Comedy *cough*) and while I have wanted more HD, there really hasn't been that much more HD to get.

None of the providers have had the channels because there were not that many channels in existence. Now that there are, yes, there's a nice race going on between the various choices with DirecTV poised fairly well to compete against everyone else.

Soon, very, very, very soon -- i.e., by the end of the coming week if things go as expected -- there will be a good many HD channels delivered via MPEG4 on DirecTV. I'll be fat (heh, that's for sure, thanks to food, not DirecTV) and happy watching many channels.

If those channels don't make me happy, then there's a load of DirecTV-on-Demand that I can enjoy on my receiver, so chances of not having something to watch are pretty minimal.
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