About a year ago I put a drive in a Roamio. The "get new experience" app was missing. After countless wasted attempts I got the VOX remote and hit the voice button. Then it asked me to update. I did. My A95 Mini was already at TE4.Has anyone recently replaced a Roamio hard drive and then been able to update to TE4? I've detailed my ongoing issue in another thread but thought I'd ask in this one if anyone has been successful in doing the update. Just trying to see if it's my unit at fault or a similar recent problem with updating older minis.
Thanks, Joe. I'm looking for a more recent attempt. My Roamio has the upgrade app but that only seems to download the Guide info. I plugged in a USB dongle and tried the VOX remote method - same results. I went through the upgrade issue with my A93 mini but it actually failed (blue dog screen) until they fixed the problem. The Roamio goes through the motions with no failure indication but never downloads the SW update. Does someone from TiVo still monitor this forum?About a year ago I put a drive in a Roamio. The "get new experience" app was missing. After countless wasted attempts I got the VOX remote and hit the voice button. Then it asked me to update. I did. My A95 Mini was already at TE4.
To the best of my knowledge: no. I use Twitter when I want to get support.Does someone from TiVo still monitor this forum?
That is the process used to get the update. After triggering the upgrade, you will be taken to an SDUI "Connection progress" screen. If, at the end, the bottom does not say "Pending Restart", it's not fetching the update correctly.Thanks, Joe. I'm looking for a more recent attempt. My Roamio has the upgrade app but that only seems to download the Guide info. I plugged in a USB dongle and tried the VOX remote method - same results. I went through the upgrade issue with my A93 mini but it actually failed (blue dog screen) until they fixed the problem. The Roamio goes through the motions with no failure indication but never downloads the SW update. Does someone from TiVo still monitor this forum?
Yeah, I went through a successful upgrade procedure on my old mini. I guess calling TiVo is the last resort because the online problem logging process is half past worthless.That is the process used to get the update. After triggering the upgrade, you will be taken to an SDUI "Connection progress" screen. If, at the end, the bottom does not say "Pending Restart", it's not fetching the update correctly.
You may need to call TiVo with your TSN and see if they can push it.
If you are still pursuing this problem I wonder if contacting TiVo and requesting a different TSN for the box would do the trick. I thought that there used to be that option but I'm not sure if it is still available.I contacted support and they were of no help to me. Seems that's about normal when calling them.
You can't change a TSN, it's burned into the systemIf you are still pursuing this problem I wonder if contacting TiVo and requesting a different TSN for the box would do the trick. I thought that there used to be that option but I'm not sure if it is still available.
