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Slow Loading On Elite

714 Views 1 Reply 2 Participants Last post by  innocentfreak
We installed our first Tivo Premiere Elite a couple of weeks ago. Our client is a heavy user,but he is complaining of very long waits between clicking on a recorded show to watch and actually seeing it. There is a green indicator showing an on going process,but it seems to take a couple of minutes for each new show.
He is using Comcast in Minneapolis and has a cable card which seems fine. Any insight in the slow loading of recorded shows on an Elite?
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I would first have him check if he has 20.2 or if he is still running 14.9 under system info.
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