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· Registered
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75 Posts
Discussion Starter · #1 ·
If I have one suggestion for those just getting the CableCard install.

DON'T LET THE INSTALLER LEAVE

When they came over, they installed the cards, called the numbers in and wanted me to sign the work order. I refused until I did a successful channel lineup on both cards. They weren't happy. But, then again, I tipped them $10.00. It's a lot cheaper than the mental anguish of having to call and get them to roll again.
 

· Early Adoptersaurus
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1,042 Posts
Yes, good advice. To their credit, my Verizon installers (2 of them) hung around in my living room for 20-30 minutes while TiVo was "indexing"...I'd never seen the box take that long...embarassingly I apologized for their wait, but they didn't mind. They couldn't verify channel operation until TiVo was done indexing, but I wanted to keep them there until we knew the channels were working.

Make sure you're getting all channels, especially your movie channels up in the higher tiers, before they leave.
 
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