Your post doesn't seem logical unless you mean "can't communicate with TiVo" as in the servers. That happens. But never for long. I always blame my ISP. But if I run the network diagnostics I can see if there is a path to the servers.I think this may be a Tivo issue because if I try to schedule a recording, I get an error message that it can't communicate with the Tivo. I've read the threads on this board and this is a common issue with Tivo.