Get the signal problem fixed first. Take the CSR's comment with a large grain of salt.mishafp said:One theory I had was that the signal is bad (since we have been having internet issues), but the dispatcher said that while the signal is low in our complex (and they are sending someone to fix that), that couldn't be the problem because she was reading on her end that the card had activated. I'm having another tech come out today with a bunch of cards, but I'm worried that it is a problem with my Serie 3 Tivo. Does anyone have any thoughts? (company is Comcast).