[blhirsch]

I agree--consider yourself lucky.

I had the singular experience of having the Comcast guy come with the cards, be surprised that I knew they were multi-stream cards ("is that different from what we used to have?") and then ask ME to install them since it was clear I was more familiar with them.

So for the lovely experience of installing my own cable cards, I got to PAY $15 for installation.

 

[blhirsch]

Yeah, I can also confirm the foolish nature of a truck roll install. I specifically told the customer service rep over the phone that I needed 2 S-Cards, and only 1 showed up.

That's why I requested 8 cablecards.