[stuart628]

So while watching the stream4k on my Visio tvs the screen will just go blank and come back on like the hdmi handshake was reset...is there a fix for that? Turn off hdmi Cec? Any help would be appreciated


Sent from my iPhone using Tapatalk

 

[rablaw]

So while watching the stream4k on my Visio tvs the screen will just go blank and come back on like the hdmi handshake was reset...is there a fix for that? Turn off hdmi Cec? Any help would be appreciated

Sent from my iPhone using Tapatalk

I had that problem only yesterday but it looks like I got an version update to 1.0.13-0 and there were no screen blank episodes today. Check your version. I know the update helped the Prime startup to episode problem.

 

[BillyClyde]

I had similar issues and it turned out to be the HDMI cable not being up to snuff in handling 4K. Try swapping it out with a known good 4K 18Gb one. This of course assumes you don’t have the TS4K plugged directly into the TV. Is it going through a switch, AV receiver, etc.?

 

[BillyClyde]

I had that problem only yesterday but it looks like I got an version update to 1.0.13-0 and there were no screen blank episodes today. Check your version. I know the update helped the Prime startup to episode problem.

Can you share more about this update? Any links to what it is and improves?