Roamio missing some guide data, but there on Premier

592 Views 3 Replies 2 Participants Last post by ThAbtO, Apr 30, 2020

RTPGiants

Discussion Starter · Apr 29, 2020

I have a Roamio that I use for most things. This week it has some gaps in guide data for 1 channel for a specific 8-10 timeslot a few times during the week. My Premier that I barely use has the data. Network connection says it was successful earlier today and I forced another download which went fine, but still missing. Seems odd to me that Premier would show it, but Roamio wouldn't. Both are cable card devices.

Any thoughts?

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ThAbtO

· #2 · Apr 29, 2020

Assuming these are sports event, they were cancelled due to Covid-19 and they were unknown as to what to replace the data with.

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RTPGiants

Discussion Starter · #3 · Apr 29, 2020

ThAbtO said:
Assuming these are sports event, they were cancelled due to Covid-19 and they were unknown as to what to replace the data with.

No, it's stuff like Survivor and other network shows on a CBS affiliate. But again, shows up ok on Premier with same network setup and same cable provider.

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ThAbtO

· #4 · Apr 30, 2020

nyjack said:
I did a connect & it said pending restart, so I did that. Still nothing past Monday. Any thoughts?

You got a service update, which does not include any guide data. Connect again after its been installed.

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